gmail.Satyender Chandel
E-Mail: ******.*******@*****.***
Mobile: +91-997*******
Senior / Middle Level assignments:
IT Infrastructure, Application and Project Management
Professional Digest
< An astute professional with 10+ years of experience in IT
Infrastructure, Business Application Management & Security, Networking &
Systems Administration with technical expertise in the implementation,
operations and support functions of mission-critical business solutions
using IT as a business enabler tool.
< Currently associated with Mother Dairy Fruits and vegetable Pvt. Ltd. as
Manager- IT.
< An ambassador of change with the distinction of successful business
process re-structuring, and completing projects within preset budgets and
deadlines.
< Strong skills in Infrastructure / Business Application right from
conceptualisation, planning, solution / process design, development,
testing, troubleshooting and implementation.
< An effective communicator with exceptional relationship management skills
with the ability to relate to people at any level of business and
management.
Skill Set
Technical
Environments : Windows Server / 2000/03/08/ XP
Professional/7
Networking : Router & Switches, Servers, Wireless
Networking LAN/ WAN, Various types of dial
Up & DSL modems
RDBMS : Sql Server 2005/2008, Microsoft Access
Operating System : WINDOWS XP/7, Windows 2003 /2008 server
Technologies : ASP, ASP.NET with c#, Web Services, Share
Point server 2003/2007/2010,
Server Admin : Active Directory /DNS, DHCP/ IIS, FTP on
Windows 2003/2008 Server, SQL server
2005/2008, MOSS 2007/2010, SCCM2007,
OCS 2007,RMS and Dynamics AX retail 2012
Messaging Environment: Microsoft Exchange Server 2007/2010, Lotus Notes OCS
2007 and Google Cloud
Security : IMSS, Cisco Iron port.
Virus Solutions : Sophos Endpoint Protection, Kaspersky
Business Security, McAfee
Symantec Endpoint Protection 11, Trend
Micro Neat Suite.
Tools : Remote Administration (Terminal Services,
PC Anywhere, NetMeeting, whatsUpGold),
Microsoft Outlook 2000/ 2003 & Outlook
Express, Lotus Notes 6.5/8.0,Microsoft Visio,
Microsoft Office2003/2007/2010
Web Tools : Google Analytics, Web Analyser, Google
Custom Search and Search Express 2010
Project Mgt : MS Project, Visio 2000
Cloud and Virtualisation : VMware, Virtual PC, capacity planning tool and
Microsoft BPOS and Google Cloud
Competency Matrix
Project Management Training
IT Infrastructure Management Technical Support
IT Application Development and Service Response Management
Consulting Budget and Vendor management
Systems Administration and capacity - Team Management
planning
Networking, Security and IT audits
< Conducting Information Security Risk Assessments and rendering
consultancy for internal projects.
< Performing an evaluation of Enterprise Products on business requirements.
< Liaising with internal and external auditors for various regulatory
requirements and compliance objectives.
< Eliminating single point of failures on a proactive basis, without any
impact on business operations.
< Designing and implementing IT Infrastructure Products; reviewing them
periodically.
< Conducting an audit of security policies and defining new policies in
line with key business requirements.
< Maintaining detailed and up to date documents as per specified processes;
periodically reviewing the same.
Career Chronology
Since Jun'09: Mother Dairy Fruit and Vegetable Pvt. Ltd - Manager- IT
(Infra and Applications)
Deliverables
< Responsible for the successful execution of the IT Infra and Application
Services for Mother Dairy.
< To manage the IT infra and Application team of 10 resources and &
Outsourced resources to provide services
< POS Retails Dynamics 2012, Hardware & Software Evaluation and
Solutioning.
< Experience on POS,Secondary Sale,Sales force automation,HRMS,IRMS and E-
Procurement applications using dot net and Sql server.
< Responsible IT audit, Information Security and internal security end
user newsletter.
< Responsible for LAN, WAN, security, IT communication, configuration of
networks, software and hardware, server administration, and continuity
planning.
< Responsible for analysing information system needs, evaluating end-user
requirements, custom designing solutions, troubleshooting for complex
information systems management.
< Responsible for RFP preparation, Vendor Management for IT Infrastructure
and Application Projects.
< Experience on Solution architecting, implementation and maintenance of
Microsoft Technologies AD,DNS,DHCP,Share Point 2007/2010, Exchange 2010,
SCCM and OCS 2007
< Experience in Analysis and Maintenance of Enterprise Web Portals,
Knowledge Management using Share Point, MOSS 2007/2010
< Responsible for SQL Server 2005/2008 administrating and maintenance.
< Experience on proposal writing and Carrying out functional and systems
analysis, evaluating and adapting software products/solutions
< Responsible for administrating IIS, FTP, Trend micro IMSS and Domain
renewals.
< Responsible for Software Licensing and IT asset management.
Key Accountabilities :
< Technology: Keeps current with tools that enhance
Business/team/individual performance.
< IT Project Management & Business Support: Planning, Scheduling,
Coordinating, Implementing and Maintaining New IT enabled business
Projects also Provide and guide Business people form IT perspective in
all stages of Project Management, Business Application Support and new
application requirements,
< IT Strategy & Road Map: Enterprise cloud and Knowledge base Portals,
Enterprise Chat,File Server, IT Policies and Procedures, Operation
Documentation, End Point Security Policy,
< Infrastructure Management: Web Hosting & Domain Renewals,Enterprise
Collaboration Platform, MOSS 2007/2010,SCCM,Exchange 2010,OCS 2007 & SQL
Servers, Direct Call Logging by End User, New Business Locations Setup,
AD Structure Optimisation, DR Plan for Business Application
< IT Budget and Purchase: IT Budget reporting, Management and preparation,
Vendor Management
< Compliance and Audit: Service Level Agreement - Renewal & New,
Application & Database Security Audit, Backup & Recovery Audit, Software
Compliance Audit, LAN/WAN Audit, Desktop Standardisation & AD Policy
Audit, Server Hardware & OS Health Audit
< Team Development: Team Goal achievement, Manage and Provides training,
coaching, feedback, and correction to subordinates when needed.
Nov'03 - May'09: Development Alternatives Group, Delhi as Sr. Technical
specialist - IT Infra and Apps
(A non-profit organisation established in 1983 Creating Large scale
Sustainable Livelihoods. The mission of the Development Alternatives Group
is to promote sustainable national development.)
< IT infrastructure:
?Maintained System Integration including obtaining a releases and
fixes that assure the currency of operating system upgrades,
installation of patches,managing a releases, installation of
antivirus s/w,updates of virus definition and closure of services of
ports that are not needed for effective of operation.
?Maintaining of LAN and WAN and Network consistency (i.e. implementation
of all new and old system in compliance with the Development Alternatives
structure for IP addressing and domain services.)
? Maintenance of network server, File Server, Gateway Server, Email
server(Windows and Linux), Database(SQL) server
?Purchase and procurement of H/W and S/W for all Development Alternatives
Group.
?Hardware, S/W, Backup and desktop support to Development Alternatives
Group.
< Web Services:
? Maintenance of Dedicated web server which hosts 30 sites.
?Renewal and registration of all Development Alternatives Group Domains
?E-mail administration (managing user /account/group)
? Updation and Uploading web sites using FTP.
? Search engine optimization of websites so that website can be easily
available on different search engines.
?Generating and analysing log reports of all websites (Web analyzer).
?Geomedia Software (GIS) administration for internet and intranet.
< Websites and Custom Application Evaluation and implementation
Projects:
? Development Alternatives Group's Internet Web Site, Intranet Portal and
Knowledge Management Portal
? State of Environment Atlas of India.
? Basin Knowledge base.
?SUZLON Village information and Decision support tool
?Student Online Examination system
?CLEAN Water Quality Monitoring System
?Environment Carbon Calculator
?USAID Employee Survey
?CII Online Summit
?Member Tracking System
?Arghyam village information and knowledge base system
May'99 - Jul'00: Unique Info System Delhi as IT - System Analyst
< IT infra and custom application development and support
< Maintained the IT Infrastructure of Corporate Office .
< MIS and report generation.
Academia
< MCA from Bangalore University in 2003.
< B.Sc. from Himachal Pradesh University in 1999.
Professional Certifications
< ITIL@2011 Certified
< MSP 2010 training
< MCTS: Share Point 2007
< MCPD: Enterprise Applications
Personal Vitae
Date of Birth : 13th Oct 1978
Contact Address : Flat no 207,Verma Farms,Chatterpur Ext, New Delhi -
110074, India.
Languages Known : English, Hindi,
Marital Status : Married