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Customer Service Safety

Location:
United States
Posted:
July 28, 2014

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Resume:

John Atencio

**** **** ***** ***** ******* Utah *4331 Phone: 801-***-****

****.*******@***********.***

Supervisor

Supervisor who demonstrates professional versatility of management skills; Strong planner and problem solver who readily adapts

to changes works independently and can exceed expectations. Focused on facilitating the creation of quality products to meet

customer’s expectations and achieve company goals. Leader who drives success and directs high-producing teams while developing

employee loyalty.

Areas of Experience

• Continuous Quality Improvement

Workplace Safety

• Coaching and Motivating Others

• Supervisory Skills

• Preventive Maintenance

• Welding

• Employee Engagement

• Metal Fabrication

• Troubleshooting

• Mechanics

• •

PLC use Quality Testing

• •

Hydraulics Pneumatics

• •

Mobile equipment Trainer Mobile equipment operator

• •

Microsoft Office CPR / First Aid certified

• •

Safety Management Fork Lift Trainer certified

Recent Awards

DJJ president’s Safety Award (1 year without any accidents), 2012 DJJ Safety School Program

Graduate, 2012

DJJ president’s Safety Award (1 year without any accidents), 2011 DJJ Leading the way skills for a

supervisor Graduate, 2014

DJJ president’s Safety Award (1 year without any accidents), 2010

Professional Experience

WESTERN METALS RECYCLING LLC - PLYMOUTH, UT

WMR MRF Supervisor May, 2013 to Present

• Payroll

• Basic human resources principles

• Recruiting employees

• Employee orientation

• Scheduling work times

• Making pick-ups or deliveries on behalf of the Company

• All things listed under Management Trainee

• All things listed under Maintenance

• Data entry

• Analyzing Data

• Manage all safety documentation

WMR Management Trainee (2nd Shift), May, 2012 to May, 2013

Handle critical tasks (e.g., data entry, filing, records management) as the Supervisor at the Metals

Recovery Facility. Coordinated subordinates, maintained database, revised safety procedures and

ensured premium Products to customers. Quickly became a trusted Employee known for “can-do”

attitude, flexibility and high-quality work.

• DJJ Electrical Controls 101 training

• DJJ Customer Service training (Train the Trainer)

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John Atencio Resume

• ICW Commercial training

• Attended all Safety classes provided by DJJ/ WMR.

• In charge of processing plants safety

• Part of Team Utah ( Nucor and DJJ/WMR combined safety Team)

• Instructing each employee in all safe job procedures pertaining to the assigned work

• Enforcing safety rules and regulations at all times

• Making daily inspections of the work area and taking immediate steps to correct safety

deficiencies; managing employee task assignments and schedules to ensure timely correction of

safety deficiencies

• Ensuring that functional team meetings are held as required

• Developing demonstrations, on-the-job training techniques, and other necessary activities

pertaining to the safe conduct of business

• Giving safety talks as part of regular safety meeting

• Making yard inspections, checking safety practices and general housekeeping

• Ensuring all documentation and recordkeeping is properly filled out according to applicable state

and local requirements

nd

2 Shift Lead/ Maintenance, June, 2010 to May 2012

• Went through the DJJ/ WMR internal intern program.

• Assisted Texas Port Recycling (Another LLC in the DJJ Family) in improving the quality of

the product produced. Also established a maintenance program at TPR.

• Rewrote and revised all Lockout Tagout procedures, provided hands on retraining for LOTO

Trainers.

• Prepared facility for annual Environmental/ Safety Audit.

• Engendered and Built Safety Ramps For Cleaning and maintenance of Mobile Equipment.

• Designed and wrote new Employee orientation book, improved the orientation process.

• Analyzed and wrote Job hazard assessment forms.

• Trainer on Customer Service Training Process.

• Repairing and fabricating large Product bins.

• Analyzed and wrote Hazard Assessments.

• Designed Job Hazard Assessment policies.

• Presented Weekly Safety meetings for Team.

LAGOON CORP – Farmington, UT

Leading amusement location in Utah, June, 2008 to June 2010

Worked with engineers on Amusement park rides, leading the way on refining prototype rides and

existing rides to above standards for quality and SAFETY.

• Designed and built air systems for safety gates.

• In house fabrication of parts.

• Experienced in Wet & Dry mag particle testing.

• Working at heights -/+ 100ft.

• 800+ hours in aerial Manlifts.

• Construction and assembly of new amusement equipment.

• Profound ability to lift 50+ lbs.

• Crain lift strap rigging.

• Know all Crain Hand Signals.

• Record Keeping on Maintenance list and planning.

• Maintained Parts inventory.

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John Atencio Resume

Certified Manlift trainer, Scissor lift and single Manlift.

Attended Lawson Training program on bolts and other Hardware.

Some Machining skills.

Education

DICKINSON STATE UNIVERSITY – Dickinson, ND

2006

• Major: Art l Minor: Computer Science l Attended on Athletic Scholarship.

• Bear River High School – Garland, UT

• 2005

• Competed in prep sports.

Available for Relocation

Acronyms

• DJJ – David J Joseph Company

• WMR – Western Metals Recycling

• MRF – Metals Recovery Facility

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John Atencio Resume



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