Risk Manager

Deborah K. Real

*********@*****.***

**** ********* **** ********, ** 78109 210-***-**** 210-***-**** (cell)

Accomplished risk management and employee benefits leader with extensive knowledge of

p roperty and casualty, disability, and leave of absence programs. Strengths include:

Risk analysis and strategic solution development Program analysis and fiscal accountability; Partner selection and relationship management; Integration of benefit programs, workers’ compensation, disability and absence; Sales and relationship advancement

EXPERIENCE

Petco Animal Supplies, I nc. 2012 – 2014

Manager – Risk Management Administration

• Responsible for the collection and analysis of data relative to Petco’s national property and casualty program and submission to the broker

• Responsible for reviewing proposals for coverage placement

• Prepare monthly, quarterly and annual loss analysis reports

• Handled internal r isk management budgeting and accruals

• Documentation of enterprise-wide risk and controls utilizing internal risk management

information systems

Kinetic Concepts, Inc. 2005 – 2012

Manager – Risk Management Administration

• Administrator of the Leave of Absence programs, medical, FM LA, military, and state leaves for KCI’s US based employees

• Leadership responsibility of internal adjusters

• Managed the data administration function for clinical research projects sponsored by KCI

• Responsible for the collection and analysis of data relative to KCI’s international

property/casualty program and responsible for reviewing proposals for coverage placement

• Prepare monthly, quarterly and annual loss analysis reports

• Assist with internal risk management budgeting and accruals

• Documentation of enterprise-wide risk and controls utilizing internal risk management

information systems

• Relationship and outcomes management for KCI’s external vendors supporting risk

management and benefit programs

Marsh, Inc. 2002 – 2005

Client Representative

• Responsible for growing satisfied client relationships, a profitable book of business and acquiring new clients

• Provide superior daily Client services to ensure Client retention

• Help office meet/exceed all corporate goals

• Ensure renewal submissions are complete and out to market within designated time period

• Provide support to the Client Service Manager, Client Advisor and Client Executive

relating to the development and servicing of Clients

• Assist with routine servicing of Client accounts, maintenance of policy management system and preparation of specifications, proposals, summaries and stewardship reports

Novar, Inc. 1998-2002

Finance/Risk Management Executive Assistant

• Provide confidential support to the Group Risk Manager, North American Risk Manager

and North American Financial Controller

• Interoffice billing of insurance claim fees and payments across 23 North American

operating companies

• Responsible for administering the bond program for 23 North American operating

companies as required for international shipment compliance, performance guarantees,

highway use, and notary

• Tracking and oversight of Risk Management accounts payable to maximize company cash

flows and coordination with parent company

• Prepared global insurance renewal data for submission to broker

Blanch Insurance Services 1992 - 1998

Executive Assistant /Graphics Assistant

• Provide daily support to Vice President of Alternative Distribution and Vice President of Programs and Information Systems

• Developed weekly and quarterly agent newsletters to communicate any program fluctuations

• Created and distributed training manuals to outside clients

EDUCATION

1990 – 2003 University of Texas at San Antonio

• Bachelor of Arts in Communications with Concentration in Public Relations

1990 – 1996 San Antonio College

• Associate of Arts

DESIGNATIONS

• ARM 54, ARM 55

• Texas General Lines Agents License

COMMUNITY INVOLVEMENT

Risk and Insurance Management Society

• 2009 – 2012 – Member & Chapters Services Committee

• 2012 – Present – Conference Planning Committee

South Texas Chapter of Risk and Insurance Management Society

• 1998 – Present – Member; 2006 – Secretary; 2007 – Vice-President; 2008 – President; 2009

– Present – Director and Chapter Delegate

San Antonio Livestock Exposition Bar-B-Que Cook-Off Committee

• Life Member

Annunciation Catholic Youth Organization

• 2006 – 2008 – Treasurer; 2001 – 2014 – Youth Minister

Sara Strey Foundation

• 2011 – Present - volunteer

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