Customer Service Project Manager
Resume:
KRISTIN L. LOREAUX
Delran, NJ 08075
*********@*******.***
SUMMARY OF QUALIFICATIONS:
Goal-driven, self-motivated manager with strong leadership, process
management and system implementation skills. Demonstrated ability to
effectively interact with all organizational levels in a high growth,
fast paced environment. Capable of directing diverse functions with
demanding time constraints in a team environment. Detail oriented
with extensive experience in weekly payroll processing.
PROFESSIONAL EXPERIENCE:
NEW CENTURY TRANSPORTATION, INC., Westampton, NJ
Payroll Manager (2002 to Present)
. Direct Responsibility for a department of eight Payroll
Processors
. Project manager for successful ADP system implementations
- Payroll/HR and Time-clock software
. Responsible for initial setup, ongoing maintenance and
processing of all aspects of new and existing payrolls
- Integration of three acquisitions (1500 employees, two
locations)
- Driver expense reimbursement of $60,000 per month
- Internal management reporting
- Planning, administration and processing of all bonus and
year end PTO payrolls
- Hiring and development of staff
. Contributed to payroll program enhancements in AS400 for
driver payroll processing
- Import of trip batches and expenses to stream-line
processes and improve accuracy
. Operational changes implemented
- Direct deposit campaign
- Paperless payroll "Green" campaign
- Established new schedules within payroll to achieve
expense reductions
. Responsible for all reporting of data for NJ Business
Incentive Program Grant
- 100% accuracy and compliance over a seven year period
has resulted in grant funding of over $3,390,804
- Created the BEIP Grant Documentation Matrix to ensure
timely reporting to the State of New Jersey
. Member of ADP Client Group for ADP enhancements
KRISTIN L.LOREAUX
Page Two
JEVIC TRANSPORTATION, INC., Delanco, NJ
Payroll Manager (1996 to 2002)
Payroll Supervisor (1995 to 1996)
Senior Payroll Specialist (1994 to 1995)
Payroll Specialist (1991 to 1994)
. Direct responsibility for a department of thirteen Payroll
Processors
. Successful implementations of HRIS and Electronic Time
Reporting Systems
. Key contributor to development of front-end driver payroll
processing system
. Responsible for all aspects of weekly payroll processing for
2,700 employees
- Process NJ State Disability forms and employment
verifications
- Significantly expanded use of Report Smith report
writer.
- Scheduled and verified accuracy of bonus payrolls
- Responsible for payroll aspects of Employee Stock
Purchase Plan, including transmission of employee
deductions to plan administrator
GUARANTEED OVERNIGHT DELIVERY, INC., South Kearney, NJ
Payroll, Customer Service and Dispatch (1987 to 1991)
COMPUTER EXPERIENCE: Proficient in the following: ADP Enterprise V5
HRIS, ADP System Administration, ADP Reporting, ADP Enterprise eTime, ADP
iPay Admin, COMDATA and Express Cash Batch, MS Office, MS Outlook, TELL
AS400, Internet
PROFESSIONAL: Member, American Payroll Association
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