High School Assistant

DORSHELL SHAW

**** **** ***** ******,

Robbins, IL 60472

Residence: 312-***-****

Email: ******@*********.***

SUMMARY

Over twenty years of work experience with one of the top outsourcing firm.

A financial professional with emphasis as a Payroll Specialist who handles

the day-to-day responsibilities related to payroll. My strengths include

being a self-starter with the ability to multitask and communicate well

with others. I am able to use my analytical skills to tackle problems and

issues that may arise and provide solutions.

PROFESSIONAL EXPERIENCE

Accenture, Chicago, Illinois February 1, 1990 - December 31, 2013

Payroll Team Lead March 2005 - December 2013

Responsible for the North America Payroll that serves a population of

30,000 (U.S. and Canada) employees.

* Managed the Payment Team day-to-day operations

* Researched, processed and reviewed data related to an employee's earnings

* Meet service level agreements established with the client

* Processed 60 to 70 imports each pay period

* Managed the Overpayment process

* Sent correspondences

* Recouped money owed to the company

* Complied statistical data

* Managed the resolution of HR Rejection Reports by correcting / resolving

discrepancies

* Acted as the Principal contact for the Canadian payroll until function

was transitioned

* Assisted in the implementation of the Wage Garnishment process

Senior Payroll Representative March 2001 - February 2005

* Processed earnings adjustment forms and supplemental pay requests

submitted by varies teams

* Assisted with the W2C process and year end activities

Payroll Assistant December 1999 - February 2001

* Researched and processed payments for employees who were not paid due to

late time report submission or short paid due to incorrect submission of

time reports

* Assisted with the overpayment process. Created spreadsheet with

breakdown of overpayment calculation and submitted all applicable

paperwork to adjust employee's wages once full repayment has been

received

Other positions during tenure include:

Executive Assistant September 1995 - December 1999

Associate Executive Assistant September 1991 - August 1995

College Staff Assistant February 1990 - August

1991

High School Work Study Student July 1988 - July 1989

COMPUTER SKILLS

Hewitt Cyborg Payroll System, SAP, PeopleSoft, NAPS, Paradox, Wang, Global

Personnel Systems, Microsoft Office 97; Word, Excel and PowerPoint in

Windows 95 & 98, Lotus Notes

EDUCATION

Percy L. Julian High School, Chicago, Illinois - Diploma, June 1989; Cum

Laude

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