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Associate Quality

Location:
Charlotte, NC
Posted:
July 28, 2014

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Resume:

Sita Lakshmi .D

Quality Associate

( Mobile: +1-704-***-****

************.*@*****.***

Career Objective

To obtain a challenging career in Software Testing in an environment that

encourages Creativity and learning

To obtain a position of responsibilities that utilizes my skills and

experience and keen to work in an environment where I can enrich my

knowledge

Percolate and implement best international practices in various aspects of

job

Experience and Expertise

Experience Worked as a Quality Associate in NetCracker Technology

Solutions previously know as Convergys information

Management Pvt Ltd, Hyderabad, India from June 2011 to

June 2014.

Summary of 3 years of experience in Software Testing with diverse

Expertise experience in Manual Testing on various platforms

across several projects and clients.

Develop and implement test plans, test cases and

perform manual testing based on functional

specifications and customer requirements.

Analysis of the specifications provided by the client

to understand the scope of the project

Skilled in Functional, System Testing, Regression, User

Acceptance Testing, Integrated system testing, Ad

Hoc, Smoke, Usability, GUI testing.

Experience in manual testing and automation testing

using QTP .

Creating and executing automated test scripts using

grrovy scripting in SoapUI and UNIX

Experienced in Web Services Testing using SOAP Tools.

Report defects in a clear and concise manner and

monitor the progress using HP Quality Center/HPALM

Excellent presentation and communication skills

worked on Telecom (Wireless and Wire line) and cable

domains.

Experience working in waterfall and agile models.

Certifications ISTQB certified Tester

Cleared Proficient level SME certification in UNIX &

Shell Scripting at organization level.

Educational Qualification

B.Tech Computer Science and Engineering From JNTU, Kakinada

(2007-2011).

Technical Profile

Operating Systems Windows XP/2000, UNIX, LINUX, 0S/400

Languages SQL, UNIX Shell Scripts, XML, Groovy scripting,

RPG/400, RPGLE, ILE, CL/400, SQL/400, C.

DBMS/RDBMS DB2/400, Oracle SQL Developer, SQL, MS Access

Programming Tools QTP, SYNON COOL/2E

Test Execution SoapUI

Tools

Test Case HP Quality Center, HP ALM

Repository

Work Experience

April 2013- until date

Company Netcracker, Hyderabad.

Product MRE (Marketing Rules Engine)

Domain Telecom Billing

Role Associate Quality

Client AT & T

Team Strength 100

Environment and SoapUI, Unix, Linux, Groovy Scripting, XML, Oracle

languages SQL Developer

Overview

MRE is Marketing Rule Engine which used to consider

customer specific criteria like calling patterns, recent

purchases, MRC levels, phone and rate plan details and

other details to evaluate marketing rules and generate

customized, automated responses to the customer. This

application is mainly used to find out the customer

eligibility for Equipment upgrade. With this automated

tool, AT&T was able to reduce churn by quickly

evaluating account history to determine customer upgrade

eligibility.

Responsibilities/ Perform Functional Testing, Regression Testing,

Accomplishments Integrated System Testing.

Creating Test plan using HLD documents, creating test

scenarios

Creating test case using XML code and xecuting the test

case using Soap UI

Defect logging and Tracking using HPQC.

Automating the test scenarios using Groovy Scripting in

SoapUI

Running the Regression Testcases using UNIX

Executed SQL Queries to check table updates and data

retrieval.

Work Experience

April 2010- until date

Company Netcracker, Hyderabad.

Product ICOMS (Integrated communications operations

management system)

Domain Cable

Role Associate Quality

Client COX, TWC, BHN,SKY

Team Strength 130

Environment and AS/400, CL/400, RPG/400, SQL/400,RPGIV

languages

Overview

ICOMS is a multi-service, fully integrated, subscriber

management and billing system designed to manage all

aspects of modern cable operator's business including

the provision of all telephony services and convergent

billing.

ICOMS is the most open customer management system

available.

ICOMS has been established as the leading customer care

and billing solution designed for the voice, video and

data market place. NetCracker serves top companies in

telecommunications, Internet, Cable and broad band

services, technology, financial services and other

industries in more than 40 countries.

Caters to the following market:

Wire line

Voice

Internet

Messaging

Business and Residential

Wireless

Voice

3G/IP

Messaging services

Content downloads

Business and Residential

Cable TV

Interactive TV services (content)

Responsibilities/ Performs Functional Testing, Regression Testing, Adhoc

Accomplishments Testing, System Testing, User Acceptance Testing.

Test case execution of user acceptance testing(UAT) for

clients TWC, COX.

Preparing test sceaniros according to the clients

requirement

Defect logging and tracking using HP Quality Center.

Preparing daily status reports of testings

Communicating with the on-site manager & client CSRs for

any clarifications.

Identifying the scenarios which can be automated and

automating test scenarios using QTP

Reviewing BA, HLD to understand the requirements of the

project and participate in unit test case reviews

conducted by development

Providing test estimates for the new enhancements and

creating test case scenarios for new enhamncements

Testing high priority issues on time with quality

Executed SQL Queries to check table updates and data

retrieval.

Primirily worked on Time Warner Cable site merges,

upgrades and standardization testing.

Personal Profile:

Permanent Address 7925 Forest Pine Dr, Charlotte NC

Work Permit Status L2 Visa Holder waiting for EAD Approval

Date of Birth 09/07/1990

Marital status Married



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