Sita Lakshmi .D
Quality Associate
( Mobile: +1-704-***-****
************.*@*****.***
Career Objective
To obtain a challenging career in Software Testing in an environment that
encourages Creativity and learning
To obtain a position of responsibilities that utilizes my skills and
experience and keen to work in an environment where I can enrich my
knowledge
Percolate and implement best international practices in various aspects of
job
Experience and Expertise
Experience Worked as a Quality Associate in NetCracker Technology
Solutions previously know as Convergys information
Management Pvt Ltd, Hyderabad, India from June 2011 to
June 2014.
Summary of 3 years of experience in Software Testing with diverse
Expertise experience in Manual Testing on various platforms
across several projects and clients.
Develop and implement test plans, test cases and
perform manual testing based on functional
specifications and customer requirements.
Analysis of the specifications provided by the client
to understand the scope of the project
Skilled in Functional, System Testing, Regression, User
Acceptance Testing, Integrated system testing, Ad
Hoc, Smoke, Usability, GUI testing.
Experience in manual testing and automation testing
using QTP .
Creating and executing automated test scripts using
grrovy scripting in SoapUI and UNIX
Experienced in Web Services Testing using SOAP Tools.
Report defects in a clear and concise manner and
monitor the progress using HP Quality Center/HPALM
Excellent presentation and communication skills
worked on Telecom (Wireless and Wire line) and cable
domains.
Experience working in waterfall and agile models.
Certifications ISTQB certified Tester
Cleared Proficient level SME certification in UNIX &
Shell Scripting at organization level.
Educational Qualification
B.Tech Computer Science and Engineering From JNTU, Kakinada
(2007-2011).
Technical Profile
Operating Systems Windows XP/2000, UNIX, LINUX, 0S/400
Languages SQL, UNIX Shell Scripts, XML, Groovy scripting,
RPG/400, RPGLE, ILE, CL/400, SQL/400, C.
DBMS/RDBMS DB2/400, Oracle SQL Developer, SQL, MS Access
Programming Tools QTP, SYNON COOL/2E
Test Execution SoapUI
Tools
Test Case HP Quality Center, HP ALM
Repository
Work Experience
April 2013- until date
Company Netcracker, Hyderabad.
Product MRE (Marketing Rules Engine)
Domain Telecom Billing
Role Associate Quality
Client AT & T
Team Strength 100
Environment and SoapUI, Unix, Linux, Groovy Scripting, XML, Oracle
languages SQL Developer
Overview
MRE is Marketing Rule Engine which used to consider
customer specific criteria like calling patterns, recent
purchases, MRC levels, phone and rate plan details and
other details to evaluate marketing rules and generate
customized, automated responses to the customer. This
application is mainly used to find out the customer
eligibility for Equipment upgrade. With this automated
tool, AT&T was able to reduce churn by quickly
evaluating account history to determine customer upgrade
eligibility.
Responsibilities/ Perform Functional Testing, Regression Testing,
Accomplishments Integrated System Testing.
Creating Test plan using HLD documents, creating test
scenarios
Creating test case using XML code and xecuting the test
case using Soap UI
Defect logging and Tracking using HPQC.
Automating the test scenarios using Groovy Scripting in
SoapUI
Running the Regression Testcases using UNIX
Executed SQL Queries to check table updates and data
retrieval.
Work Experience
April 2010- until date
Company Netcracker, Hyderabad.
Product ICOMS (Integrated communications operations
management system)
Domain Cable
Role Associate Quality
Client COX, TWC, BHN,SKY
Team Strength 130
Environment and AS/400, CL/400, RPG/400, SQL/400,RPGIV
languages
Overview
ICOMS is a multi-service, fully integrated, subscriber
management and billing system designed to manage all
aspects of modern cable operator's business including
the provision of all telephony services and convergent
billing.
ICOMS is the most open customer management system
available.
ICOMS has been established as the leading customer care
and billing solution designed for the voice, video and
data market place. NetCracker serves top companies in
telecommunications, Internet, Cable and broad band
services, technology, financial services and other
industries in more than 40 countries.
Caters to the following market:
Wire line
Voice
Internet
Messaging
Business and Residential
Wireless
Voice
3G/IP
Messaging services
Content downloads
Business and Residential
Cable TV
Interactive TV services (content)
Responsibilities/ Performs Functional Testing, Regression Testing, Adhoc
Accomplishments Testing, System Testing, User Acceptance Testing.
Test case execution of user acceptance testing(UAT) for
clients TWC, COX.
Preparing test sceaniros according to the clients
requirement
Defect logging and tracking using HP Quality Center.
Preparing daily status reports of testings
Communicating with the on-site manager & client CSRs for
any clarifications.
Identifying the scenarios which can be automated and
automating test scenarios using QTP
Reviewing BA, HLD to understand the requirements of the
project and participate in unit test case reviews
conducted by development
Providing test estimates for the new enhancements and
creating test case scenarios for new enhamncements
Testing high priority issues on time with quality
Executed SQL Queries to check table updates and data
retrieval.
Primirily worked on Time Warner Cable site merges,
upgrades and standardization testing.
Personal Profile:
Permanent Address 7925 Forest Pine Dr, Charlotte NC
Work Permit Status L2 Visa Holder waiting for EAD Approval
Date of Birth 09/07/1990
Marital status Married