Management Project
Resume:
Mo Kotaiche
**** – Turkey Oak Drive
Valrico, Fl, 33596
*********@*****.***
Profile and Qualifications:
Mr. Kotaiche is a results-driven, customer-focused, management executive with over 15 years of successful IT management experience leading world-class organizations to meet and exceed their goals by implementing enterprise systems, process improvement, and technology convergence in support of business operations and strategic visions. He has extensive background managing software development;development and execution of strategic plans; development and implementation of Project Management Offices (PMO); and Project Management of software development, IT infrastructure, Networks, Operations, and Telecommunications. Mr. Kotaiche held various roles in IT management including CIO, Sr. VP, Director, and Program Manager. His functional experience spans many industries including Health Care,
Telecommunications, Financial, Banking, Government, Retail, Transportation, Insurance and the Consulting Industries. He has considerable international experience. Mr. Kotaiche is also an adjunct professor of Information Technology and currently teaches at the University of Tampa.
Specialties: Management best practices including implementation of ERP systems; advanced skills w/ Strategic Planning; P&L; Budgeting, Procurement Management and Contract Negotiations; IT Security and Compliance; Infrastructure; PMBOK, CMMI, ITIL and Six Sigma.
Summary of Career Accomplishments
• Served as Chief Information Officer over multiple enterprise departments encompassing Application Development, Infrastructure Management, Quality Assurance & Enterprise Testing, and IT Operations.
• Served as Sr. VP of Managed Services. Championed and successfully completed high profile, high risk projects including ERP & Process Re-engineering (using SAP); Voice-over-IP (VoIP) Convergence (using Cisco); and outsourced application development & maintenance.
• Served as Vice President of applications development for a leading Core Banking and Financial Services
company
• Directed and managed multiple software development programs and projects for the
Telecommunications industry including network management applications, Mobile, and Roaming analysis applications. Utilized varying processes and technologies that included Big Data portals, dashboards and Business Intelligence with platforms that included Windows, Unix, Linux, C, C++, and Java.
• Managed highly successful software development programs for major financial & banking institutions including FIS, Bank of America, JP Morgan & Chase, Wachovia, AG Edwards and Vanguard Mutual.
• Developed and implemented Program and Project Management Offices for Fortune-100 companies and large Government entities. Implemented PMO’s at General Motors, Verizon, Wachovia, and the State of California.
• Led high profile implementations of various Quality Management programs at Bank of America, Transamerica, and General Motors. These implementations included Six Sigma; SEI CMMI, and ISO 9000 initiatives.
Professional Experience:
Vice President – Application Development – Fidelity National Info. Services (FIS)- St. Petersburg, Fl
Aug 2013 – Mar 2014
FIS provides core banking software to 9 out of the 11 largest banks in the US and over 3,000 financial institutions world-wide. While with FIS, I over saw the North America Card Services (NACD)development and support division. Notable accomplishments included:
Managed software development efforts for the Unix, Linux, .Net and Java platforms.
Successfully delivered multiple projects for transitioning mainframe-based app’s to server-based app’s. Was instrumental in re-hosting the Fraud Management System.
Aligned department budgets and resources to company’s 2014 strategy and roadmap.
Efficiently re-organized the teams. Focused on cost savings and reduced overall operational expense by nearly $2 Mil.
Championed and successfully brought in-house an agile software development process that contributed to faster-to-market, higher quality and less expensive product offerings.
Was instrumental in engaging FIS with the community. Successfully connected FIS with the University of Tampa by championing a payment solutions technology incubator at the university.
Director – IT Solution Delivery and PMO Services, Princeton Information, Inc. Tampa, Florida
2007 - 2013
Princeton provides IT solutions to major Financial, Banking and Insurance institutions around the country. During my tenure at Princeton, I led the development of the company’s technology solution methodologies, implemented project delivery frameworks, and managed multiple software development efforts for several of our clients. Key accomplishments included:
Managed ERP implementations including SCM, and Procurement & Contracts at a major transportation company.
Managed multiple 4G LTE product developments to Syniverse. Delivered the solutions on schedule and on budget
Provided Program Management consulting services to JP Morgan & Chase to manage development of JPMC’s On-Line Banking application.
Provided Program Management consulting services to Bank of America to manage the development of web-based applications in support of BoA’s Global Banking Center operations.
Led the development of Princeton’s technology services strategy. Identified strategic road map and direction, technology services and supporting business models in order to provide clients with business transformation capabilities. Enabled Princeton to provide managed and professional services, and technology-based business solutions.
Consulting CIO - Wachovia Bank, Charlotte, N.C 2006 – 2007
Developed and delivered Wachovia Bank’s Strategic Plan for off-shoring the Bank’s software development and application maintenance & support functions. Oversaw strategy execution and managed the delivery of 11 separate IT programs and initiatives with staff in excess of 160 professionals. Accomplishments included:
Developed Wachovia’s Off-shoring Program Plan and associated Project Plans.
Oversaw Wachovia’s management of their Master Services Agreements with 8 separate contracts to multiple offshore vendors.
Managed the Business Process off-shoring program. Successfully migrated to the offshore vendors 5 complex banking business processes (Collections, Receivables, Credit, Underwriting, and Loan Origination).
Managed the implementation of the IT infrastructure in support of the off-shoring effort including the Data Networks Project, the Voice Project, and the management of remote computing infrastructure (2 data centers).
Sr. VP and Chief Information Officer- SunTech Consulting Group, 2004 - 2006
SunTech provided high-value management consulting services to select cliental. With SunTech, I oversaw the development of the company’s IT services methodologies; supported sales to “C”-level clients, and oversaw the delivery of consulting engagements. Notable accomplishments included:
Provided IT consultative services to healthcare providers and insurers including CIGNA, Health Plan Services, Blue Cross Blue Shield and WellCare.
Provided state-wide assessments and studies to the State of Florida, office of the State Chief Information Officer. Made several recommendations which proved instrumental to the State’s “Agency IT Alignment Initiative” saving the State nearly $17 Million in annual costs.
Provided Consultative services to the Hillsborough County, District 13 Court System. The study was a year-long effort for a Court Docket Case Management Solution. The implemented recommendations of the study streamlined the Court docking system enabling judges to process higher volumes of court cases.
Provided IT consultative services to several venture-capital groups for evaluating IT-related startups. These assessments resulted in actual funding initiatives for local companies.
Chief Information Officer - South Florida Water Management District, 2003-2004
Oversaw the daily management activities of the State of Florida’s largest environmental and water resources management organization (SFWMD). Authored a 5-year Strategic Plan, planned budgets, coordinated staff training, and coordinated the engineering, installation, operations and maintenance of all Information
Technology Infrastructure. Key accomplishments included:
Defined corporate IT business strategy. Drove agency-wide re-alignment consolidating and reducing IT annual budgets from $57 Million down to $28 Million.
Led a re-engineering & business processes migration initiative to SAP ERP environment decreasing annual operational costs by 14%.
Provided guidance and management oversight on the implementation of an enterprise PMO based on PMI’s best practices.
Director, Professional Services - Ajilon, LLC., 1997-2002
Ajilon provides information technology consulting services. Key contributions to the success of the company included:
Supported Project Sales. Authored winning proposals and responses to RFP’s. Prepared software sizing estimates and prepared project plans.
Authored company’s Project Management Methodology and trained company’s 150 Project Managers on Methodology.
Established company’s PMO consulting practice and delivered PMO-driven projects to Fortune-100 clients that included General Motors, Eckerd Drugs, State of California, Progress Energy, and Vanguard Mutuals.
Led company’s Application Software Development Practice and provided Project Management
consultative services to “C”-level clients.
Successfully delivered $17 Million in software applications development projects and IT management consulting services to company clients that included Harley-Davidson, Hershey Foods, GTE/Verizon, K-Mart, AT&T and Ameritech.
Director, Managed Services- Decision Consulting, Inc., 1995-1997
Decision Consultants Inc., is an information technology services organization that provides IT staffing and software development services to fortune-500 clients. Key successes included:
Co-developed company’s Project Delivery and Consulting Services process.
Managed the delivery of multiple Telecommunication & Network support projects to company’s fortune-100 clients that included Verizon, CSX Transportation, United Airlines, AT&T, IBM, Qwest, Nortel and ALLTEL.
Education:
M.S. Computer Sciences 1983 Florida Institute of Technology
B.S. Electrical & Electronics Engineering 1979 University of South Florida
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