Customer Service Representative

kiara DeLoach

To obtain permanent career placement with a reputable company, where I have room

for potential growth and advancement.

*** ****** *** - ***** ****, MN 55104

************@***.*** - 651-***-****

I am a professional in customer service, I enjoy problem solving, hands on work, and I do work well under

pressure. I have done customer service in every job I have ever been employed through. I am a visual learner

so I work best watching something get done once maybe twice then I have the ability to master the task. I am

open to any job, also my availability is open.

WORK EXPERIENCE

Concession/ premium catering

Aramark - Minneapolis, MN - August 2012 to Present

Responsibilities

food service, food safety, inspections, inventory, supervising staff, customer service,

Accomplishments

My supervisor ended up having a brain anurism and I was left to complete her duties for 3 weeks as she had

to take off work. It was a good experience to uphold that position, also I got alot of compliments on how I

handled things with such short notice.

Skills Used

cash handling, customer service, physical work, keeping track of inventory, timeliness, and managing a

clubroom of 200+ guests and 10 employees.

saleslead

finishline-macys - Minneapolis, MN - June 2013 to July 2014

Responsibilities

Surpassing current sales expectatons and elite customer service skills while achieving daily position

expectations.

Accomplishments

problem solving between employees, handling manager duties when she was not available, going above and

beyond my position for the best outcome!

Skills Used

customer service, sales, orginaization, inventory, cleaniness, manager duties

Customer Service Representative (CSR)

Easy Rest Adjustable Bed Company. - Saint Paul, MN - January 2012 to August 2012

Responsibilities

customer service, making/recieving inbound/outbound calls, problem solving, reaching goals in timely manner,

light cleaning of work area

Accomplishments

When I made my goals I always reached out to others in need of help, I made a $1,000 my first day at work,

am a positive and cheerful worker that brought fun to boring.

Skills Used

customer service, making/recieving inbound/outbound calls, problem solving, reaching goals in timely manner,

light cleaning of work area

EDUCATION

n/a in certified nursing assistant

mctc - Minneapolis, MN

2014 to 2014

N/a in Cosmetology

Minnesota school of cosmetology - Plymouth, MN

2013 to 2014

SKILLS

inventory skilled, 25wpm, microsoft word, power point, organization, punctuality, diversity

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