Sales Representative Customer Service

Yolanda Santana Lamboy

P. O. Box *** San Antonio, P.R. 00690

939-***-**** / 787-***-**** ***.******@*****.***

OBJETIVE: To obtain a position that will allow me to use my experience and education

to

the best of my ability; one that also offers an opportunity for increased

responsibility and advancement.

EXPERIENCE:

06/2007 12/2012 Sabores de mi tierra... Cafe's

Plaza Los Catalanes, Luis Munoz Rivera St., Aguadilla P.R. 00603

Owner, I was responsible for all the management, deposits, the schedule

and payroll. The quality and safety of the food and the equipment. I was

coordinating the daily menu, to be ready on time and the inventory.

11/2002 10/2007 YSLA Amusement

107 St. 3.3 Km Borinquen, Villa Betania, Aguadilla, P.R. 00603

Owner, Public Relations and Sales Representative

In my capacity I traveled Puerto Rico contracting new account and servicing

them after the sale. While looking for new clients, I visited and maintained a

working relationship with existing customers.

04/2001 09/2002 Kelly Services, Mayaguez Mall, Mayaguez, P.R. 00680

Santander Bank / Customer Service and Sales Representative

My responsibilities included opening checking and savings accounts for

personal and commercial customers. I also processed commercial and

personal

loan applications.

07/1996 07/1998 The Westin Rio Mar Beach Resort and Country Club

6000 Mar Blvd. Rio Grande, P.R. 00745 6100

Iguana Water Sports / Supervisor

As supervisor I was responsible for three employees, guest reservations,

billing,

safety and maintenance of all equipment, including Wave Runners, Hobbie

Cats,

Kayaks, Boogie Boards and Bicycles. I also organized and guided Eco

Kayaking

tours on the Espiritu Santo River in Rio Grande.

EDUCATION:

Present Interamerican University of P.R.

P O Box 20,000 Aguadilla, P.R. 00605

100 GPA Hrs. completed. My major is Accounting. Fully Bilingual

(English and Spanish).

10/2003 U.S. Department of Homeland Security y la AEME AD of Puerto Rico

CERT ( Community Emergency Response Team )

RERENCES: Available upon request.

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