Customer Service Mechanical Engineer
Resume:
Derrick Kennedy
***** ***** ****** **. ***. ****
Gulfport, MS 39503
228-***-**** (Cell)
Professional Objective
My current goal is to obtain a permanent position in the IT Department
within your company and work in an environment that would allow a lasting
relationship as well as enhance my personal growth in the field of IT. My
educational, technical, and employment experiences have all given me the
attributes necessary to be a successful employee.
Education
Jackson State University; Jackson, Mississippi
Bachelor of Science Degree in Computer Science
Graduation Date: December 2010
OSHA Training
Completion date: 09/06/2013
I have successfully completed 10 hour Occupational Safety and Health
Training Course in Construction Safety and Health
Employment History
Wal-Mart Supercenter; Gulfport, MS
Overnight Floor Technician (June 19, 2012 - February 19, 2014)
. Ensured a safe work environment to prevent customer accidents
. Ability to recognize potential problems within the workplace and
communicate
effectively to upper management
. Operated heavy machinery to maintain the beautification of the
store
. Proper disposal of hazardous materials to ensure the safety of both
customers and
fellow employees
Walmart Unloader (May 28, 2011 - June 16, 2012)
. Unloaded freight and properly distributed materials to designated
areas
. Exemplified organizational skills and time management skills
. Maintained proper protocol and procedures while handling freight
. Technical skills in scanning inventory with Telzon computer
scanners to
monitor order purchasing
HOPE AGENCY Home Program; Gulfport, MS
Volunteer (December 2010-February 2011)
. Educated home owners of government funding by door to door
solicitation
. Responsible for distributing 3000 plus flyers throughout the Gulf
Coast area.
. Worked collaboratively with a team to accomplish goals in timely
manner
Jackson State University Department of Computer Science; Jackson, MS
Work Study/Student Worker (September 2009-December2010)
. Responsible for providing customer service to both students and
staff within the
Computer Science Department
. Clerical duties which included answering phone calls, recording
messages, and other
small tasks for my immediate supervisor
. Utilized time management skills to get tasks done
. Communicated effectively by phone, email, and in-person to answer
questions and
trouble shoots problems.
Jackson State University Department of Health and Physical Education;
Jackson, MS
Work Study/Student Worker (October 2008- May 2009)
. Responsible for grading papers and reporting results to the
professors in a timely
by designing computer generated spreadsheets
. Promptly delivered important documents to JSU staff.
. Exemplified extraordinary customer service and communication skills
Sam's Club; Gulfport, MS
Cart Associate (May 2008-August 2008)
. Customer service skills exemplified by helping customers with
direct purchases
and returns
. Anticipated customer needs by making sure carts were always clean
and available
. Worked well with other Cart Associates to keep parking lot clear of
stray carts
References
Name Employer Job Position
Phone Number
Robert McDaniel Walmart Supervisor
James Magic City of Houston Mechanical Engineer (832)
877-0609
Gene Walker Walmart Manager
/
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