Customer Service Technician
Resume:
Houston, Tx. *****
**********@*****.***
Kevin Klotz
SKILLS & Installing server 2008 and 2003
ABILITIES
Installing Windows 7, & XP
Setting up various Roles (Active Directory, DNS, DHCP)
Download and install Drivers
Disk Partitions, & resizing
Setup Router and Switches
Configuring IP Addresses
Putting together computers & laptops
COMP-U-DOPT
EXPERIENCE
Technician
November 2013 – June 2014
Repaired Computers – installed memory, hard drives, DVD players.
Ran “DBAN” hard drive wiping program.
Installed Operating system “Ubuntu” on PCs and Laptops
Assisted in doing paperwork, and inputting info in computer system.
Assisted in cleaning and organizing warehouse.
WAL-MART ASSOCIATES INC.
Cashier
June 4, 2008 to November 18, 2009
Provided great customer service
Operated an electronic register, price checks, and accepted payments of credit cards, cash, EBT or
WIC for purchase.
Handled large sums of money.
Kept work station clean
BON JOUR FOOD STORE
Store Clerk
. May 2007 – March 2008
Operated electronic cash register
Stocked shelves and Coolers
Cleaned work area
EAST BAY INC.
Store Clerk
September 2003 – February 2006
Assisted customers with Selections and Purchases
Maintained work area
Stocked store with merchandise
EVEREST INSTITUTE
EDUCATION
Certifications:
Microsoft Technology Associate
Microsoft Certified Professional
Microsoft Server (scheduled)
Microsoft Security (scheduled)
Microsoft Network (scheduled)
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