Customer Service Manager

DARA BALBER

ADDRESS: Tampa, Florida

PHONE: 917-***-****

E MAIL: **********@*****.***

OBJECTIVE:

As a conscientious, enthusiastic, and motivated self starter and creative thinker, I am

seeking a challenging position where I can fully utilize my skills as an integral part of a

team. I offer a long range of commitment and continued hard work toward achieving

the goals of your organization.

EMPLOYMENT HISTORY:

BJ’s RESTAURANTS Tampa, Florida

Accounts Payable Admin/ Restaurant Supervisor: July 2007 July 2014

Review all invoices for appropriate documentation and approval prior to payment

Prepared financial reports by collecting, analyzing, and summarizing account

information and trends

Created schedule templates based on company needs

Managed employees and team performance; provided new employee orientations;

trained or provided adequate training for employees

Counseled and supervise employees (up to 50 at a time)

Kept employee files and certifications up to date

Prepared and performed detailed audit report for entire restaurant (collected and analyzed the

data to find out if there is any fraud, violation of laws, regulations and management policies,

duplication, etc.)

ULTIMATE MEDICAL ACADEMY- Tampa, Florida

Team Lead Career Services Advisor: May 2013 May 2014

Assisted students with defining and clarifying their educational and career goals and

resolving issues related to transitioning into higher education

Provided career advising, counseling and coaching sessions by telephone and via

email to students

Acted as liaison between potential employers and students/alumni

Created and maintained databases and spreadsheets necessary for training

Coordinated placement opportunities for students

Interviewed students and recommended appropriate positions/opportunities

Built and maintained rapports with employers for future career opportunities

EDUCATION:

SINCLAIR COMMUNITY COLLEGE: 1996 2000

SKILLS:

Microsoft Office Suite; Word, Excel, & PowerPoint. Excellent experience with CTUIT

and with maintaining office budget, ZOHO CRM, Apple Software

Personal and Professional References available upon request

Contact this candidate