Customer Service High School

*** *** ****** *****, *** Vegas, NV ***** c. 702-***-**** .

************@*****.***

Marie Kazebee

Objective

To obtain a permanent position with a company that is committed to excellence in

customer service, which allows for professional and personal growth.

Experience

July 2010 - October New Horizons Computer Learning Las Vegas, NV

2010 Center

Front Desk

Answered phones, routing them to the appropriate party

Processed transcripts for students

Reminder calls to students for next day training classes

Proctor for Pearson Vue, Prometric & ISO Quality testing systems

Manual input of instructor evaluations

Weekly class schedule update through web based system

February 2006 - October Hawk Ridge Systems Mountain View, CA

2009

Receptionist

Answered phones, routing them to the appropriate applications engineer based on

the customers' needs

Processed shipments of software installation discs for customers

Ordered and picked up refreshments for training classes

Processed invoices using QuickBooks

November 2004 - Baymark Signs Fremont, CA

February 2006

Customer Service

Answered phones, routing them to the appropriate party

Verified incoming orders for clients

Collection calls for Accounts Receivable

Ordered and delivered office supplies to various company sites

Processed payments (cash, credit card, check) for retail side of business

October 2003 - June The Castleman Law Firm Pleasanton, CA

2004

Receptionist

Answered phones

Greet clients, escort them to the proper location

Processed payments (cash, credit card, check)

Filed various forms at courthouse

Created files for new client

Used Abacus software to run client conflict checks

Education

High school Graduate Strathmore Union High School Strathmore, CA

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