Y ahya Alawneh
***** **** ******* *******, ** ***34 714-***-**** ****.******@***.***
Computer repair
Consistently recognized for technical troubleshooting s kills used to rapidly and cost- effectively
resolve challenging technical issues.
Quickly learn and master new technology; equally successful in both team and self - directed
settings; and p roficient in a range of computer systems, languages, tools and testing methodologies.
EDUCATION
Mutah university,jordan Degree 06/2012
B.S. in Computer engineering
Student Help D esk Technician (2009 to 2011): Provid e networking/desktop support and
perform mainframe a nd account maintenance tasks . Earned commendations for teamwork,
flexibility and work excellence in providing IT support to s tudents and faculty.
TECHNOLOGY SUMMARY
Systems: Unix, Windows 9X/NT/2000/XP//vista/7
Software: MS Project, MS Visio, MS Office,
Languages: Visual Basic, SQL, HTML, C++,
IT EXPERIENCE
jce COMPANY, Amman, Jordan Computer repair,2011 to 2012
Handled technical troubleshooting within an enterprise environment, including system crashes, slow-
downs and data recoveries. Engaged and tracked Priority 1 issues, with responsibility for the timely
documentation, escalation (if appropriate), resolution and closure of trouble tickets.
Computer repair, 2013 to present
Self- employee
Desktop & laptop service
Windows,linux and android devices
Back up and data recovery
Hardware a nd software upgrade
Laptops screen replacement
AVAILABLE FOR RELOCATION & TRAVEL