WENDY DUONG
**** ********** ****** [pic] Burlington, ON L7M 0N8
( ***********@*****.*** [pic] 289-***-****
EDUCATION
Honours Bachelor of Commerce
September 2009 - 2014
DeGroote School of Business, McMaster University, Hamilton ON
. Completed a 14 month internship with CACEIS (Canada) Limited
. Participated in a 6 month Study Abroad program in England
PROFESSIONAL EXPERIENCE
Administrator - Investor Services
CACEIS (Canada) Limited, Mississauga ON September
2013 - January 2014
. Processed daily trades including subscriptions, redemptions,
transfers, and switches in accordance with the terms of the fund
ensuring accurate and timely service to all hedge fund stakeholders.
. Submitted wire information to initiate inter-fund transfers and
distribute redemption proceeds as requested.
. Reconciled daily cash activities and securities which accurately
produced error-free letters, confirmations, and monthly statements
which were therein distributed to investors.
. Demonstrated a quick and comprehensive understanding of each fund
structures and models which allowed for quicker service, leading to
strong client relationship.
. Assisted Project Manager in various ad hoc projects including internal
systems testing and migrations.
Administrator - Investor Services Integration and Support
CACEIS (Canada) Limited, Mississauga ON
June 2012 - August 2013
. Maintained relationship with Investment Managers and coordinated all
correspondence with current and prospective investors by being
professional and clear in all forms of communication.
. Ascertain compliance with industry authorities and regulations
including the US Patriot Act, ERISA, Cayman and Bermuda Anti-Money
Laundering, Know-Your-Client (AML/KYC) and Suspicious Activity
Reporting.
. Performed AML/KYC screening on new and existing investors by
thoroughly reviewing and critically analyzing all documents obtained
by investors to ensure suitability and compliance with the relevant
industry authorities and regulators, utilizing various internal and
external sources.
. Set up and maintained investor accounts and investor information
within various systems including all electronic and physical records.
. Trained new administrators on tasks and responsibilities leading to a
seamless transition within the team.
OTHER EXPERIENCE
Server
Swiss Chalet, Hamilton ON
February 2011 - March 2012
Take-Out Associate
Swiss Chalet, Hamilton ON
February 2007 - 2011
CAREER RELATED SKILLS
. Proficient in Microsoft Office Suite, including; Access, Excel,
Outlook, Word, and PowerPoint
. Vietnamese: basic competency in oral communication
EXTRACURRICULAR ACTIVITIES
Member, DECA, Hamilton ON
2010
. Attended weekly meetings to analyze various business cases by
participating in group discussions.
Member, CASS, Hamilton ON
2009
. Promoted events held by the student organization by through viral
marketing, personal connections and word-of-mouth.