Customer Service Representative

Shakena Bates

Waterbury, CT

*************@*****.*** - 678-***-****

WORK EXPERIENCE

Cashier

CVS - Mableton, GA - April 2013 to September 2013

Responsibilities

Greet customers, handle money, clean, stock, pull outdated items, photo process.

Accomplishments

I had a great impact on this company .I was always on time a very hard worker nothing but concern for our

customer assit them with all there need an because of this I was in training for the supervisor B position in

jus 2months of working.

Skills Used

Money skills, heavy customer service skills, order pulling, greeting customers.

Office Manager

Best Home Services - Smyrna, GA - March 2001 to November 2012

I started off as a receptionist/ customer service Representative in 2001 an got promoted to office manager.

My duties included heavy customer service, multiple phone line (9), heavy filing an faxing. I've had to conduct

meeting to my 6 employees,make schedule, new hire, payroll, an do duties that my supervisor told me to do

on a daily/weekly basis for the company. I dealt wit cash, checks an charge.

Department Manager

Kodak - Austell, GA - May 2004 to September 2005

I handle Customer service for the store developed photos for customer, dealt wit sale, meet dead lines, also

heavy fax an filing to other management. I did shipping an Receiving for our machine chemicals. Order Supplies

as needed. Held phone conferences wit other employees from all locations.

EDUCATION

Norwalk High School - Norwalk, CT

1997 to 2001

SKILLS

Customer Service, Data Entry, Clerical, Management

ADDITIONAL INFORMATION

I am a worker of great strengths, i have great experience in time management, I'm a team player, easy to learn

an be taught new things, I don't mind a challenge i give my best at everything i do. I have long experience in

office management an have gotten those potions because of my great attitude the love of what i do an the

constant eagerness an willingness to learn about the company`s i worked for an doing my job accurately an

on time an meet the deadlines i need to meet on a basis of what was needed at that time. Im a hard worker

and looking for a job with a team players an longevity work to apply my 10+ years of Experiences. Thank You

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