server support, mysql, unix, excel, English, Hindi

Asha

Cell : +919*********

M ail: ashamur *****@*****.***

Abstract

o 7 Year of experience in SERVER SUPPORT ENGINEER.

o A result oriented Individual with strong focused mind set towards achieving

organization goals.

o Possess strong interpersonal capabilities and team leader ship qualities.

Career objective

To establish myself as a professional enhancing my technical, interpersonal and

f unctional skills coupled with overall personality development. Would strive to achieve the

organizational goal contributing to company’s growth and in turn ensure personal growth

for exploring new horizon.

Experience Summary:

• 4 Year of relevant experience in server Application support and NOC.

• Good experience in manage and maintaining the VAS application servers.

• Experience in Linux and MySQL database.

• Work effectively on a team, synthesizing facts and ideas, coordinating events and

operations, and solving problems.

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Asha

• Provide support services for Engineering and other technical teams.

Skill set:

• Programming Language: SQL, Shell Script

• Operating System: Linux

• Protocol Knowledge: TCP/IP, SSH, FTP

Other : E xcel, Vlookup, Pivot table

Operating Systems: Windows XP, Linux

Worked Company:

Working at Pinnacle InfoTech Pvt L td, Bangalore as server application support engineer

f rom

J une 2007 to till date.

Company Profile:

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Pinnacle InfoTech was incorporated with the cherished aspiration of bringing about an

effortless elegance into IT Infrastructure Management Solutions. Pinnacle InfoTech

established in the year 2000 draws its brand value from 13 years of experience in creating

and maintaining strong customer relationships, proven aptitude to provide ultramodern

technology to i ts clientele along with exceptional service & support back-up and

i nfrastructure facility. Pinnacle InfoTech is associated with some of the leading global

b rands like HP-Compaq, Lenovo, HCL, Toshiba, Sony, Seagate, Transcend and many more

to extend the quality service to the clients. Recently Pinnacle InfoTech expanded i ts

business by entering online shopping for IT related field.

Client: Bubbly

B ubbly is VAS Company, i ts providing social voice blog service to the M iddle Eastern,

T urkey and major Asian telecom operators. Bubbly is like a Twit ter with voice and brings

social networking to basic mobile phones. This can be used by any mobile phone user, where

t hey can post their voice messages so that it reaches all of their followers. Recently Bubble

Motion released an Bubbly app for smart phone [Android and iPhone] users, where they can

follow their celebrities or post their own voice blog to their followers. Most of the well-known

celebrities are going to Bubbly [Like Twit ter with voice] their message to the followers.

Recently Bubble Motion expanded i ts business providing Bubbly service to Idea [India],

Zain and Mobily of Saudi Arabian operators.

Project:

Technology: MySQL,Linux .Networking

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Asha

Tools: Nagios, Custom built Shell script tools.

Roles and Responsibilities:

• Giving server application support to the major Indian Telecom operators.

• Fixing the issues raised by the clients within minimum time limi t in a professional and

concerned manner.

• Maintaining and monitoring servers located in remote location using monitoring tool

[ Nagios] and also custom built shell script tools.

• Reconciliation of active base, providing the consent logs and processing the de-activation

requests, requested by VAS managers.

• Database migration and back up.

• Bulk SMS and voice promotions to the users except DND listed users.

• Air ing celeb voice blog manually according to our VAS manager or content providers.

• Fetching data from databases using sql queries as per the request .

• Preparing M IS reports on various servers.

• I nserting, deleting, updating, drop and altering in mysql tables.

EDUCAT ION

EXAM / DEGREE YEAR UN IVERSI TY / BOARD PERCENTAGE

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Asha

D I PLO MA 1995 Datta Meghe Nagpur (M.S.) 68%

P.U.C 1992 P U BOARD 46%

S.S.L.C 1989 M .S.Board 74%

PERSONAL I TY TRA I TS

• Adaptable to work in any environment.

• Hardworking capability and ready to learn new things.

• Team Work.

• Result Oriented

PERSONAL PROF I LE

N ame : Asha Gurumurthy

D ate of Birth : 06-06-1973

H usband’s Name Gurumur thy

Sex : Female

M a r ital Status : M ar r ied

N ationality : I ndian

L anguages known : E nglish,Hindi,Kannada

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Asha

HOBB IES

• Listening music

• cooking

• Internet surfing

DECLARAT ION

I am confident of my ability to work in a team. I hereby declare that the Information

f urnished above is t rue to the best of my knowledge.

(A

sha)

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Asha

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