Office Assistant Active Directory

ISAIAH EVERAGE

**** ******* **.

Houston, TX ****4

Cell: 832-***-****

Email: ******.*******@*****.***

IT PROFESSIONAL

EDUCATION

DeVry University Houston, TX October 2014

Bachelor of Science in Computer Information Systems

Focus: Security

TECHNICAL SKILLS

Coding Languages: Troubleshoot minor printer problems related Modified hardware and software

C# (Visual Studios 2010 and 2012) to jams and ink replacement for Xerox, Ricoh, for laptops and desktops for HP

Java (Eclipse and Netbeans) and HP devices devices

Understanding and able to navigate Able to troubleshoot in a Windows 7 and

and make safe changes to: Windows 8 environment

Active Directory

Windows Registry

Computer Management

EXPERIENCE

Amerishore Houston, TX Oct 2013-July 2014

Intern

• Analyzed documents to create a single source for Hess Feb 2014-July 2014

• Created and ran test cases for Cambia Jan 2014-Feb 2014

• Migrated SAP website to Sharepoint for Anadarko Oct 2013-Jan 2014

DeVry University Houston, TX Mar 2012-Current

IT Support Technician 1

• Set up computer workstations for first-time and special event use

• Use Remedy Ticket system to create and carry out ticket requests

• Troubleshoot issues in a Windows 7 and Windows 8 environment

• Install or update software and hardware for students, staff and faculty

Ross Stores (Retail) Houston, TX Aug-Mar 2011-2012

Cashier

Fry’s Electronics (Retail) Houston, TX Jan-Mar 2011-2011

Cashier

DeVry University Houston, TX Sept-Aug 2009-2010

Office Assistant

• Assisted students with financial concerns and college enrollment

• Helped by filing paper work, scanning into the computer, and calling students to inform them of any missing

documents

Novice Skill Levels:

SharePoint // MS Office Suite 2010 & 2013 // Oracle SQL Database // HTML Coding Language // Android SDK

Contact this candidate