Customer Service Technician

Objective

I am seeking a position as a Phlebotomy Technician which offers an

opportunity for growth and advancement, and which will allow me to use my

skills with people and time management as well as my knowledge and

training.

Professional Experience

Mobile phlebotomy technician, Diagnostic laboratories & radiology, burbank

CA

04/2011 to present

On-site blood draws and collection of specimens. Accurate documentation

and transport of specimens, with special preparation of specimens for

transport when required. I work independently, which requires skilled time

management. The position requires ongoing education and recertification. I

am often called upon to work with difficult patients and situations when

the phlebotomist first called was unable to complete the blood draw.

laboratory assistant 1, redlands community hospital - redlands CA

10/2008 to 2/2011

Interned as a phlebotomist at the hospital and was hired when the

internship was completed. Performed blood draws on patients of differing

age groups and backgrounds, including infants and the elderly.

Education

UEI Career College, Redlands, CA - anticipated graduation 10/20/2014

Pharmacy Technician training.

Wagner Training Institute, Redlands, CA - 2007

Certified Phlebotomy Technician

ROP Additional training in Bookkeeping, Accounting and Computers

Los Amigos High School - Fountain Valley, CA

Certifications

CPR, CPT1, HIPAA

Skills

Pharmacy - Drug calculations, compounding, pharmacy terminology,

General - Time Management, Customer Service, Multitasking, 50WPM typing,

Transcribing and Organization. Familiar with Microsoft Word and Excel, and

Medisoft software.

Referrals

On Request.

PHLEBOTOMY TECHNICIAN

Gail De Fraine

Redlands, CA 92373 909-***-****

***********@*****.***

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