Leslie Brown, MBA **** Earp Street
Philadelphia, PA 19146
***********@*****.***
Skills and Accomplishments:
Two years increasingly difficult investigative work in the area of Equal Employment Opportunity.
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Five years of Social Service Management both as investigator and ongoing service provider.
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Demonstrated ability to interpret and apply Title VII and Philadelphia Fair Practices Ordinance regulations and
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stipulations.
Used confidentiality and discretion in handling sensitive situations involving clients and coworkers.
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Developed dynamic communication skills both orally and written.
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Demonstrated relationship building skills in a team environment.
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Proficient computer skills that include Microsoft Word, Excel, Power Point, and Outlook.
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Education:
LaSalle University-School of Business
MBA-Human Resource Management
MA- Industrial/Organizational Psychology
Professional Experience:
Philadelphia Commission on Human Relations 2012 – Present
Human Relations Representative/Title VII Compliance Investigator
• Interprets and applies Equal Employment laws and regulations.
• Interviews Complainants and witnesses with regard to discrimination complaints.
• Examines records and data and policies in order to analyze for current or potential discriminatory practices.
• Creates written reports of investigation findings.
• Educated Respondent staff on issues regarding FMLA, ADA and the interactive/accommodations process.
• Handles inquiries regarding best practices, discrimination in general and initial intake concerns.
• Applies Federal, State and Local regulations and laws to the areas of public accommodations and housing investigations as
needed.
City of Philadelphia, Office of Human Resources 2008- 2012
Human Resources Professional/Eligibility Coordinator
Assisted various departments with candidate selection.
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Administered pre-employment examinations and developed procedures and practices for exam administration.
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Announced open job vacancies via PeopleAdmin an applicant tracking software.
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Reviewed applications for employment and determined eligibility of candidates based on training and experience.
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Documented practices and procedures used to complete position eligibility assessments.
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Read, interpreted and applied federal, state and local legislation and regulations related to candidate eligibility.
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Attended job/career fairs as needed.
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Conducted related work as assigned.
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City of Philadelphia, Department of Human Services 2003 – 2008
Case Manager / Social Service Manager
Referred clients to community resources and other organizations.
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Managed teams of providers responsible for child and family welfare services.
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Reviewed service plan and performs follow-up to determine service needs.
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Conducted short-term and long-term planning meetings.
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Helped clients to modify attitudes and patterns of behavior.
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Compiled records and prepares reports.
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Interviewed individuals and investigate reports regarding claims of abuse.
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Provided individual and family crisis management.
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Utilized Federal and State Laws governing child abuse and neglect.
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