Information Technology Technician
Resume:
IFEANYI MBANUGO
**** *** **** ****, #*** Houston, Texas 77063
E-mail: *******@*****.***
Phone #: 225-***-****)
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PROFILE
A credible and commercially minded MBA graduate with cross functional
knowledge of Information Technology, international strategies, business
development, customer relationship management and proven ability to quickly
grasp new ideas and concepts, develop innovative and creative solutions to
problems as well as perform effectively. Seeking a stimulating position
with an organization where I can utilize my skills, knowledge and
experience to attain the corporate goals and objectives.
EDUCATION
Master of Business Administration. - December 2013
Texas Southern University, Houston, Texas
Bachelor of Science, Agricultural Business - May 2010
Louisiana State University (LSU), Baton Rouge, LA
CAREER HISTORY
Blackboard Support Technician
Graduate Assistantship
August 2013 - December 2013
. Assisted Blackboard and Instructional Technologist with enrollments,
course creations and maintenance.
. Assisted with the Blackboard Survey Testing program.
. Assisted in establishing and maintaining course sites and providing
help desk assistance to faculty and student Blackboard users.
. Maintained the operation of the Blackboard system and provide support
services to ensure a high level of performance.
. Assisted faculty with the development of rich, multimedia content for
Blackboard and other relevant applications that enhance users'
experience.
. Provided one-on-one training to Blackboard users to increase their
proficiency with the system.
Texas Southern University
Graduate Assistantship
January 2012 - August
2013
. As a tutor helped to raise students' semester grades significantly
from average to above average.
. Evaluated and graded examinations, assignments, and papers, and
recorded grades in a timely and accurate manner.
. Assisted students set up PowerPoint presentations so they can deliver
presentations more timely and effectively.
St Albans Episcopal Ministry Baton Rouge, La
June 2010 - June 2011
Ministry intern
. Developed and managed a men's bible study group for young college
students.
. Created a volunteer program allowing students to help build homes for
hurricane victims.
. Designed a retreat program that helped young college students
successfully adjust to college life.
. Prepared learning materials, various communications, and organized
ministry events.
LSU - Information Technology Services, Baton Rouge, LA.
June 2007-November 2008
Multimedia and Classroom Support Technician
. Provided technical assistance to users of classroom multimedia.
. Set-up and managed computer labs, help-desk support, PC Ghosting, and
wireless configurations.
PROJECTS
Final MBA Project, Texas Southern University
. Worked with classmates on a project involving a corporate client. Our
team interviewed the client to assess real-time challenges facing its
organization. Performed a comprehensive industry analysis and offered to
the client opportunities for market growth and strategy implementation
with a carefully designed timeline as the organization moved forward.
These opportunities were well received by the client and its business
results had improved noticeably since implementing ideas offered by our
team.
HONORS/ACHIEVEMENTS
. TSU Business Scholar Award recipient - 2011-2013
. Tiger Scholar Award recipient - 2006
. Stock Exchange Essay Competition nominee - 2005
ORGANIZATIONS
. Katrina Survey Collection volunteer - 2007
. Sports activities coordinator for LSU International students - 2007
. Junior Achievement - 2005
. Ikoyi Club, Nigeria - 2005
TECHNICAL SKILLS
. Proficient in Microsoft Office (Microsoft PowerPoint, Word, Excel, Front
Page)
. Basic knowledge of web page design
. Basic knowledge of C++ programming
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