Management Manager

CURRICULUM VITAE

DHARMPAL SINGH

Mobile: 098******** ~ E-Mail: **********@*****.***

JOB OBJECTIVE

Seeking assignments in General Administration / HR Personnel Management

with a reputed organization in Delhi/NCR

PROFILE SUMMARY

. A result oriented professional (MBA Degree holder) with more than 22

years of experience in managing the entire gamut of HRM,

Administration, Facility Management Operations, Security Operations,

Back-Office Management, Travel, Fleet & Transport Management,

Corporate & Factory HR, Policy Formulation & Implementation,

Recruitment, Industrial Relation, Statutory & Buyer Compliances,

Performance Appraisal, Payroll Processing, Liasoning with Legal and

Govt Authorities, Handling labour grievances

. Served the Indian Air Force for over 17 years, 04 years with Bharat Wasi

International, currently working with Sixth Dimension Project Solutions

Limited looking after all administration activities

. Instituted best HR practices on recruitment techniques, cost effective

training & development, competency mapping, performance management,

etc. and ensured that HR policies have optimized value across overall

organizational processes

. Deft in managing administrative tasks including, procurement of

material, formulation of purchases & procurement policy, vendor

development, housekeeping, transport management, canteen services,

visitor management, security operations, etc.

. Distinction of playing a key role in devising and implementing

strategies that streamlined employee performance and organizational

deliverables and fostered an environment for increased business and

reduced operational costs

. An enterprising leader with the ability to motivate personnel towards

achieving organizational objectives

CORE COMPETENCIES

Export / Import Operations

. Coordinating with customers, customs and central excise to ensure smooth

customs clearance on exports and import, monitoring complete commercial

documentation for export / import trade in compliance with statutory

regulations

. Supervising interaction with Govt. Departments & Regulatory Authorities

for obtaining advance licenses /closure of licenses / sanctions &

ensuring compliance with various statutory obligations for clients

HR Operations

. Corporate & Factory HR, Policy Formulation & Implementation, Recruitment,

Industrial Relation, Statutory & Buyer Compliances, Performance

Appraisal, Payroll Processing, Liasoning with Legal and Govt Authorities,

Handling labour grievances

. Planning human resource requirements in consultation with heads of

different functional & operational areas and conducting selection

interviews and working out various remuneration policies

. Identifying training needs across levels through mapping of skills

required for particular positions and analysis of the existing level

of competencies

General Administration /Security Operations

. Handling all administrative activities like maintenance of office

equipments, transport, housekeeping & maintenance of office and record

keeping of office stationery including various formats and overseeing

staff welfare mess, pantry, canteen, etc.

. Controlling security operations entailing regularization of visitor's

entry / exit to the premises and traffic inside and outside premises

Client Relationship Management

. Mapping client's requirements, identifying improvement areas &

implementing measures to maximize customer satisfaction levels

. Ensuring continuous interaction with the customer to make sure that area

of concern can be worked upon for improved service levels

ORGANISATIONAL EXPERIENCE

Since Jan 2013 Sixth Dimension Project Solutions Limited,

Noida as Manager -Administration & HR

. looking after all General Administration, Facility

Management, Operations, Vendor management, Security

Operations, Back-Office Management, Travel, Fleet &

Transport Management

Mar 09 - Jan 2013 Bharatwasi International, Delhi as Manager - Admin,

HR, Marketing & Production

. looking after all General Administration, HR &

personnel management export / import activities,

timely delivery of orders, payment, production,

procurements, export / import documents and client

relationship, Corporate & Factory HR, Policy

Formulation & Implementation, Recruitment, Industrial

Relation, Statutory & Buyer Compliances, Performance

Appraisal, Payroll Processing, Liasoning with Legal

and Govt Authorities, Handling labour grievances

Feb'92-Mar'09: Indian Air Force (An Air Warrior, Senior Non-

Commissioned Officer) - Admin & HR

. Playing a key role in managing the entire gamut of

HRM, Administration, Facility Management, Operations,

Security Operations, Back-Office Management, Travel,

Fleet & Transport Management

Highlights

. Stellar role in:

o Managing all export / import activities encompassing timely

delivery of orders, payment

o Handling production procurements and export / import documents

o Developing and sustaining relationships with clients

. Credited for successfully implementing HR policies for manpower planning,

recruitment, selection, induction, orientation and development of new

employees in the organization

. Conceptualized & executed Performance Management Programs within the

organization

. Deftly coordinated activities for the identification of training needs of

employees for upgrading their technical and soft skills

. Instrumental in conducting Training & Development Programs along with

external/internal trainers and consultants

. Extensively worked on ISO 9001 Quality Management Systems

. Recognized for ensuring effective utilization of funds and for providing

congenial work environment with basic amenities in the work premises

. Acted responsible for:

o Maintaining HR related information/records systems

o Implementing corporate policies in the organization

o

EDUCATION

2014 Final Year of MBA from NIBM (HR & Marketing)

2006 Diploma in Export Management by Export Management & Service

Institute, New Delhi

2000 MA (Hindi) from Osmania University

1997 BA from Meerut University

Others

. 3 months Basic Computer and Internet Course under NIIT, Ghaziabad

. 2 months Photoshop & Corel Draw Course under STEG

TRAINING ATTENDED

. One year prescribed training for award of Office Assistant

(Administration)

PERSONAL DETAILS

Date of Birth: 5th March, 1974

Linguistic Abilities: Hindi & English

Address: A-111/UG-2, Shalimar Garden Extn. -II, Shahibabad,

Ghaziabad-201005, UP

Contact this candidate