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Manager Quality

Location:
United States
Posted:
July 25, 2014

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Resume:

Nathan M. Green

ace36h@r.postjobfree.com

425-***-****

Goal: To work with a team of talented Engineers in a Software Quality

Assurance Lead/Manager role; implementing organizational best practices and

driving the testing of services using quality solutions that leverage the

latest processes and technologies

Qualifications:

~18 years of experience at Microsoft Corporation in the QA role, including

2 years as a Test Manager and 12 as a Test Lead. I have excelled in

coordinating the testing for web based products (architected using MVC,

XML, ASP.Net 3+, DHTML, XLS/T, C#, Ajax, WPF, Azure, Cosmos), driving these

sites and services to release on schedule and with quality. Personally

driving detailed planning, execution, and reporting/metrics in order to

measure success while coordinating and mentoring a strong team of onsite

and offsite testers (at one point I had 17+ member team onsite and 15+

member team offsite). I have a keen eye for process improvements and enjoy

implementing change in an organization. My entire experience at Microsoft

has involved validation of web services related products using both white

box, gray box, and black box methods.

Management Specifics and General Profile:

. Have been a part of 28+ major releases as both Individual Contributor

and Lead/Manager

. Received leadership awards for my work: Above & Beyond (2006) and

Teamwork (2006)

. Strong experience as QA lead, defining, implementing, driving, and

reviewing the test planning, test development, test execution, quality

metrics tracking, and product signoff for many of the releases

mentioned above; recognized for excellence in this area (High

Performance Leader)

. Coordinated the performance review modeling of the entire test

organization

. Participated as interviewer for all higher level test positions within

the organization, including on college campus interviews and intern

coordination experience as well; recognized for excellence in this

area

. Lead the overall test strategy for my team and across other teams to

include improved testing practices, automation methods, delegation of

work areas, prioritizing work, vendor management best practices

. Drove the QA improvement effort across the organization for test; my

team was first to adopt and implement many of these and was recognized

as the example to follow

. Developed and drove the creation of the test team vision and goals

from various inputs

. Developed methods to track quality metrics and represented same to the

team and drove from there

. Managed the budget for personnel and hardware for my organization

. Represented the entire WPS organization as the intern coordinator;

recognized for excellence in this area

. Actively Mentored other managers and leads in and outside my

organization both formally and informally

. Drove quality end-to-end testing; represented the customer well

. Managed day-to-day activities and long-term planning/budget for the

team test lab

. Cost conscious - provided great value to the customer with minimal

costs

. Fast Learner, able to see issues and ways to solve same quickly

. Experienced cross-group coordinator

. Strong communicator

. Most recently branched into the Data Scientist role measuring quality

from customer analytics

Software Platforms / Technology TESTING experience:

Microsoft .Net Platform, Microsoft SQL Server, Internet Explorer COM and

HTML interfaces, C++ DLLs, XML/XSL, IIS, C#, Ajax, JavaScript, WPF, Azure

Experience Summary at Microsoft (July 1996 - Present):

2012 - 2014: Principal Test Lead (Xbox Live)

2011 - 2012: Principal Test Lead (Windows Phone Services)

2008 - 2011: Senior Test Lead (Windows Phone Services)

2006 - 2008: Senior Test Lead (Windows Live Experience)

2003 - 2006: Test Manager (MSN Member Experience)

2000 - 2003: Test Lead (MSN Internet Access; Subscription Platform Group,

MSN Member Experience)

1998 - 2000: SDET Individual Contributor (MSN Internet Access)

1996 - 1998: STE and SDET Contractor via Volt Engineering (MSN Internet

Access)

Education:

B.S., Computer Science, Gonzaga University, 1996.



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