Customer Service Administrative Assistant

Ly Chhorn Mom

***-**** ****** **** ********, London, ON N5Y 2A2 519-***-**** ********@*******.**

Objective

To obtain a responsible and challenging position in a business field where my skills, experience, and education as an

Executive Administrative Assistant will have valuable application.

EDUCATION

Westervelt College

Executive Administrative Assistant 2012

Presidential Honours Diploma Word Processing (62 wpm)

Microsoft Word, Outlook, Excel, Access Office Procedures

Records Management

Business Organization, English,

Mathematics

Simply Accounting, Bookkeeping

SKILLS

Over ten years’ experience customer service

Excellent interpersonal and multi-tasking skills

Strong listening and communication skills

Exceptional self-disciplined, and reliable in fulfilling responsibilities

Outstanding work ethic, demonstrated problem solving

Great ability to follow work guidelines and meet target on assigned tasks

Strong organizational and prioritization abilities

EXPERIENCE

Westervelt College, London, ON

Office Administrator 2013 – 2014

Managed daily office operations

Organize and schedule uniform fittings, parking schedules, lockers, student housing information,

carpooling, massage clinic, on campus graduation photos and student tutoring

Responsible for ordering office, building and medical supplies

Performed and processed instructor evaluations and Proctors for exams and tests

Processed Acceptance and Welcome letters, Newsletters, Open House invitations, and payments

Assisted and helped coordinate events with students for events on campus

Utilize problem-solving skills to assist students and instructors

Medix College / N.A.T.S, London, ON

Outreach Representative 2009 – 2011

Record and obtain information such as names and addresses through Outbound / Inbound calling

Schedule appointments and consistently met daily quotas for survey completion

Effectively resolved customer concerns and questions in a professional manner

Winners, London, ON

Sales Associate 2005 – 2007

Provided superior customer service to shoppers during the holiday rush

Organized incoming stock and verified inventory against records

Processed cash, credit and debit transactions and balanced till

References Available Upon Request

Contact this candidate