Customer Service Representative

Hannah Billingsly

Tulsa, OK

**************@*****.*** - 918-***-****

Skilled individual who goes above and beyond basic administrative tasks and takes on multiple

projects at once. Excellent work ethic and strength in boosting company morale.

WORK EXPERIENCE

Customer Service Representative

Dish Network - Tulsa, OK - March 2013 to Present

Responsibilities

Took incoming calls, have billing and technical support. Outstanding customer service skills.

Accomplishments

Interned in the training department to train the new hires, was able to get level 2 customer service

representative.

Skills Used

Customer service skills. Quick typing skills, and computer system skills.

Childcare Worker

Little People Place Learning Center - July 2012 to March 2013

Sapulpa, 0K

Filled out daily reports for each child.

Greeted parents and children as they arrived.

Answered phones.

Administrative Assistant- Internship

Tulsa Family Development Center - March 2012 to May 2012

Tulsa, 0 K

Answered and managed incoming and outgoing calls while recording accurate messages.

Processed payments for the patients doctors visits.

Pulled and organized the doctors patient files for the next day.

EDUCATION

High School Diploma

Sapulpa High School - Sapulpa, OK

2009 to 2013

ADDITIONAL INFORMATION

SKILLS

• Professional phone etiquette • Filing and data archiving

• Excellent communication skills

• Database management

• Articulate and well-spoken

• Customer service-oriented

• Works well under pressure

• Certified in 10-key

• Social media knowledge

• Pleasant demeanor

• Appointment setting

• Team building

• Microsoft Excel certified

Contact this candidate