Sales Representative Administrative Assistant

CON NE L L

A DANNA

**** *** **** ******, *** B*

Brooklyn, New York 11225

Phone: 718-***-**** / Cell 718-***-****

Email: *************@*****.***

E DUCAT ION

Kingsborough Community College

B usiness Management Major - Expected graduation: 2016

EXPER I E NCE ( Various Consulting Assignments)

Experian Ma rketing Services

Receptionist/Office Manager

• Managed high volume of incoming calls, emails, and appointment scheduling

• Coordinated frequent domestic and international t ravel arrangements

• Prepared agendas for meetings and presentations; organized luncheon, breakfast and dinner

parties

• Handled errands and personal shopping; scanned confidential documents

• Managed bill payments and office supply inventor y; Operated Neotrak and Neopost systems

• Processed expense reports, invoices, insurance claims

• Scheduled pick up and drop off packages for FedEx, UPS, DHL, and USPS

Ogletree, Deakins, Nash, Smoak & Stewa rt, P.C. October 2011 –

M a rch 2014

Receptionist /Administrative Assistant

• Process insurance claims, fi rm expense reports and invoices

• Manage high volume of incoming calls, emails, and requests for appointment scheduling via

f i rm’s Hub

• Greet arriving clients and coordinate frequent domestic and international travel

a rrangements

• Utilize PowerPoint and Excel to prepare agendas for meetings and presentations

• Organize breakfast, lunch and dinner parties

• Reconcile fi rm credit card

• Manage office supply inventory for vendors using Neotrak and Neopost systems

• Schedule pick up and drop off packages for FedEx, UPS, DHL, and USPS

• Scan and file documents

• Enter attorney time using Eli te web system

Sprint PC D ecember 2009 – May

2010

Sales Representative

• Resolved customer complaints by phone

• Greeted and explained all deals and promotions to new customers

• Maintained a wide knowledge of various products and services

• Assisted in research and survey of market

• Maintained sales goals and a “customer comes first” attitude at all times

• Organized daily reports to ensure accurate procedures were being followed

• Managed cash draw and organized charge slips, coupons, and vouchers

• Traveled for meetings with buyers and agents to promote sales

Sovereign Bank J anua ry 2008 –

N ovember 2009

Bank Teller

• Received cash and checks for deposit, verified amounts, and examined checks for

endorsement

• Cashed checks and disbursed monies

• Calculated balances, reconciled cash drawers and cash receipt records

• Collected loan payments, disbursed and placed holds on accounts for uncollected funds

• Ordered daily supply of cash and verified accuracy of incoming monies

• Posted night and mail deposits, payments and requests received in mail on a daily basis

• Verified identification and r ights to utilize facilities, as well as validity of credit cards and

checks

SK I L LS

Proficient with QuickBooks, Microsoft Word, PowerPoint, Excel, Outlook and Microsoft Office User

Specialist

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