Customer Service High School
Resume:
Christina Richardson
Montclair, NJ 07042
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Objective:Adeptly handle administrative matters includingscreening calls, managing calendars,
planning meetings, making travel arrangements, composing documents and organizing offices
for efficiency.
Experience:
Dental Health Associates Irvington, NJ 2009-Present
• Efficiently assist dentist with daily routines, manage patient care, file and answer phones,
office duties and laboratory duties.
• Maintain, sterilize and keep instruments and workstations clean and work ready.
• Expose and process dental x-rays and inform patients on pre and post operation care.
Montclair YMCA Montclair, NJ 2004-2012
• Provided customer service and greeted customers in an enthusiastic manner.
• Attended to and cared for young children and enrolled customers and gave tours of the
facility.
• Processed telephone transactions. Operated cash register to charge out customer receipts.
Education:
Union County College Cranford, NJ 2008-Present
Major: Nursing
Berdan Institute Wayne, NJ 2007-2008
Certificate: Dental Assistant
East Orange Campus High School East Orange, NJ 2001-2005
Diploma
Clinical Competencies:
Four-handed dentistry, preparing patients, exposing and developing radiographs, setting up trays,
manipulating various dental materials, fabricating mouth guards, bleaching trays, prepping
temporary crowns, pouring and trimming models, infection control, sterilization, and patient
education.
Externships:
Ø 120 hours: Attended various hospitals and clinic sites
Ø 160 hours: Practiced as a dental assistant under the direct supervision of a general
dentist.
• Garden State Dental, Newark, NJ
• Assisted dentist chair-side, with root canals, extractions and charting during
routine exams. Exposed and developed radiographs including Panorex. Mixed
amalgams and cements.
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