Manager Management

Dale M. Storch

**** ******* ******

Lakewood, Ohio 44107

Cell: 440-***-****

***********@*****.***

Professional Objective

Extremely interested in a credit collection management position requiring

creative, organizational, and supervisory skills.

Professional Summary

Fifteen plus years of diversified and increasingly responsible positions

with demonstrated record of success in improving operational efficiency.

Exposure to credit administration in industrial and consumer lending, as

well as retail. Effective in credit management with varied customer bases,

manufacturing/distribution, international, and retail. Knowledgeable about

computerized credit/receivables and management reporting systems.

Professional Experiences

10/97 - 9/13

Akzo Nobel (Glidden), Strongsville, Ohio

Divisional Credit Manager for this manufacturer of paints and coatings.

Responsible for supervising the credit functions of 140 branches, as well

as supervising and managing the collection efforts of four additional

credit collectors. Supervisory position includes monitoring the collection

effort and training of all regional collectors, as well as branch managers.

. Managing the credit management function and overseeing the credit

control function.

. Leading and motivating the credit control team in order to achieve

collections targets.

. Overseeing the effective collection of company debt.

. Monthly reporting of the Key Performance Indicators for the

department.

. Managing relationships with the clients in order to reduce exposure to

potential bad debt.

. Implementation and maintenance of a set of comprehensive Credit Risk

Policies and Procedures.

. Introduce and evolve effective reporting and assessment tools to

minimize risk and proactively identify problem areas and customers.

. Preparation of weekly cash forecasts including customer collections.

. Reporting to the financial controller on a monthly basis on

outstanding accounts.

Accomplishments:

. Reduced days outstanding from 62.5 to 46.5.

. Reduced bad debt from 1.41% to .30%.

. Reduced cost of credit reports through vendor change.

Education:

Continued Education

Attended numerous seminars, including Dunn & Bradstreet and National

Association of Credit Managers.

Cuyahoga Community College, Parma, Ohio

Earned 102 credit hours area of Business study

Contact this candidate