Customer Service Project
Resume:
Haidar Alfurati
Houston, TX 77036 ********@*******.*** *******@*****.***
OBJECTIVE
Obtain an entry level position where I can maximize my computer, electrical, electronic skills and use my team work
spirit to contribute to the company and the team and utilize my education for the benefit of the company.
PROFESSIONAL EXPERIENCE
Jan. 2014 – Present Bechtel Corporation Houston, TX
Document Management Technician (Infoworks Specialist) – Sabine Pass Liq. Project Stage I & II
I have performed the following for a mufti-Billion Project:-
Maintain Bulkloading of document and utilizing IWLoader directly from Project share drives,
Check in/check out and validate Engineering submittals and vender prints,
Search, Audit, update and archive Project documents,
Audit Infoworks properties and configured search preferences,
Support the Lifecycle of the Project and when to promote and when to Demote the workload,
Upload and archive relationships documents that are Required for Contracts/Procurement,
Renditions to make sure those documents have the most updated revisions.
Sept. 2013 – Jan. 2014 Bechtel Corporation Houston, TX
Document Management Technician (eRoom & Waroom) – Sabine Pass Liquefaction Project Stage I & II
Reviews incoming communications, work orders, and transmittals for subject matter content and
routes them to appropriate supervisor’s attention. Composing routine correspondence in
response to requests for department services; answers inquiries from other departments, area
offices, or outside entities.
Monitors all follow-up actions required by supervisor/manager.
Extracts data from reference material, either semi-technical or non-technical in scope.
Responsible for the eRoom, War room & Transmittal Excel Log.
Identify, stamp and classify confidential and non-confidential documents.
Successfully completed (110) courses and trainings with Bechtel University and accrue
continuing education units (CEU’s).
Performs other duties as assigned by supervisor.
January 2011 – Present St Francis Health Care Services Inc. Houston, TX
Health Provider
Provide health instruction and guidance.
Follow up on a daily health Routine.
Coordinate and organize doctor’s appointments.
Follow up and assist during the procedures (X-Rays, Blood test & Surgeries) held at
hospitals.
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Sept. 2009 – Nov. 2010 Babylon Grocery and Café Albuquerque, NM
Sales and Cashiers Manager
Supervised the staff and assigned tasks to individuals.
Evaluated the grocery inventory and check the pricing.
Managed the daily books and the daily time sheets for the store.
Managed and coordinated the financing and the cash flow payments.
June 2008 – Dec. 2008 Aramark Albuquerque, NM
Driver
Transported passengers to/from airports.
Checked vehicles and reported vehicles statuses to management.
Dec. 2008 – Sept. 2009 Catholic Charities Albuquerque, NM
Social Work Volunteer
Provided clients with assistance in all matters relating to food and drink, clothing, housing
and help them obtain the social security, food stamps, Medicaid and registration in school
through providing translation and guidance.
Brought the new refugee from the airport.
Aug. 2005– Jan. 2006 Altanweer Co. Baghdad, Iraq
Technician
Handled wiring and networks setup.
Formatted, set-up and restored systems.
Utilized the MS Office to facilities the daily work and reports.
Interacted with other departments to ensure quality service.
SKILL PROFILE
Very Good Customer Service
Very Good MS office skills
CPR Trained & Certified
Very Good Adobe Acrobat Skills Fluent Arabic and English
Installation and programming of satellite Excellent Team Work Spirit, eRoom, War
receiver systems room, Infoworks
EDUCATION
Associate Degree Electrical/Computer Engineering - HCC 11-12 Houston, TX, USA
Associate Degree in Electrical/Electronic Engineering 10-11 Humble, TX, USA
Attended University of New Mexico – General Education 08-10 ABQ, NM, USA
University of AlMamoon - Electronic Engineering 06-07 Baghdad, Iraq
Associate Degree Electrical Engineering -College of Technology 04-06 Baghdad, Iraq
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