Customer Service High School

**** **** **** *****, *** Antonio, Texas *****• 281-***-****• *********@*****.***

Randle M Harrelson

Objective

To use my skills in the best way possible to achieve companies goals.

Experience

02/2014-07/2014

John Keating Chevrolet Crosby, Texas

Porter

Ensure all cars and trucks was organized properly and maintained running and looking new

Clean and detail customers and dealership’s cars and trucks

Represent the company at events and festivals, run any needed errands.

06/2013-11/2013

Conduit Global San Antonio, Texas

Technical Support Representative

Demonstrate excellent customer service skills

Resolve customer issues using provided tools

Investigation of customer’s service and equipment issues and resolve any issues in a timely manner.

Multitask between multiple computer systems.

11/2011-05/2013

V.X.I Global Solutions Canton, Ohio

Supervisor

Resolve customer issues while demonstrating excellent customer service.

Responsible for a team of sale agents to ensure they excel at their goals and plan for individual

improvement using coaching and training skills.

Make daily and weekly reports for each individual in each criteria using windows excel and spread sheets.

Quality call grading and coaching

06/2010-11/2011

Shearers Foods Massillion, Ohio

Processor

Maintain and control machine for food processing plant

Ensure all products and machines meet company standards

Unload and process new shipment orders

Dispose of waste using forklift and perform maintenance on assembly line

E ducation

08/2005-06/2010

Ross. S. Sterling High School Baytown, Texas

High school Diploma

References are available on request

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