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Customer Service Sales

Location:
Nanuet, NY
Salary:
open
Posted:
July 22, 2014

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Resume:

George A. Caserta

** ******* ****

Lindenhurst, NY 11757

Home 631-***-****

Cell

631-***-****

E-mail: *************@*****.***

PROFILE

Production Supervisor

WORK HISTORY

Miteq Inc. Hauppauge N.Y

2005-present

Currently Associate Sales Engineer communicating with customers to

Support in finding the right product for there requirements. Also testing

and repairing of microwave circuits. Both established products and first

time designs. Experience with ITAR and RoHS requirements. Also interact

daily with global customers

J-STD-001 certified, ISO 9001, Microsoft Office Suite,

Auto-cad certified from Suffolk county BOSES. Worked Lean, Sigma 6 and

current

Protocol MRP.

US DYNAMICS- Amityville, NY

2002- 2004

Senior Electronic Technician. Evaluating, testing and repairing of

microwave circuits and assemblies for commercial and military use.

Proficient in microwave test fixtures, spectrum analyzers and network

analyzers.

BERTAN HIGH VOLTAGE- Hicksville, NY

1991-2002

Customer Service Dept. of a high voltage supplies manufacturing company. As

Department Manager I supervised day-to-day operation. Managed job

assignments, training, fielded customer technical questions and complaints.

Also, set repair prices for products. Performed repairs of power supplies

ranging from 500 volts to 150,000 volts using very basic test equipment. On

occasion I traveled to perform field service at customer site to resolve

problems. Continued interaction with engineering department for constant

upgrade of product line.

A.I.L. SYSTEMS INC. - Deer Park, NY

1985-1991

Senior Test Technician. Managed the testing and troubleshooting of complex

electronic counter measuring systems (ALQ_161 ECM) for B-1 bomber.

Technical requirements were the testing and troubleshooting of high

current power supplies and regulators. R. F. Circuits Digital and Analog

PCBs to component level. Performed complete system analysis including

transmitters, receivers and sources using A. T. E., and standard test

equipment.

US NAVY- Lemoore, CA

1978 -

1982

Avionics Fire Control Technician Rank: Petty Officer 2nd Class

Participated in the operational troubleshooting, repair and quality

assurance involving forward scanning radar, tactical weapons computer, and

inertial navigation systems. Pilot head up display and forward looking

infrared system

EDUCATION & PROFESSIONAL DEVELOPMENT

New York Institute of Technology- Westbury, NY

Bachelors of Technology, Electrical Engineering-1991

Academy of Aeronautics- LaGuardia, NY

A. A. S. - Electrical Technology- 1984

Avionics Electronics Technical School- Naval Air Station Memphis

Certification Program: Basic Electricity and Electronic

Community service

EMT-cc / Firefighter Copiague Fire Department, Director of E.M.S squad



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