Medical Manager

Lisa Cooper

ADT/Prelude Systems Analyst II & Facility Organization Lead at Medical University of South

Carolina

************@*****.***

Summary

Lisa is a highly qualified healthcare IT professional with full-cycle Epic implementation experience. She is

certified in ADT/Prelude, Reporting Workbench and Cogito (Radar) and has an excellent understanding of the

workflows, reporting and associated design and build requirements in Epic. Lisa’s commitment to the

healthcare industry has been consistently rewarded with progressively greater job responsibilities. She has

demonstrated excellent leadership and analytical skills through application and project management,

implementing best practices and progressive thinking. She is a dedicated leader in all phases of Medical

University of South Carolina’s Epic installation and provides the knowledge and experience needed for

executing successful go-lives. Lisa quickly establishes solid professional relationships and would make an

outstanding addition to any team implementing Epic.

Experience

ADT/Prelude Systems Analyst II & Facility Organization Lead at Medical University of South Carolina

2012 - Present (2 years)

- Led the Facility Organizational Integrated Workgroup in the build of the facility structure - Facility, Service

Areas, Revenue Locations and Departments.

- Key builder of inpatient departments, rooms and beds for 767 bed facility.

- Responsible for the design, build, validation, testing, implementation and support of ADT/Prelude

workflows.

- Completed mapped record testing of all beds with accommodation codes from Epic to KRONOS

- Maintained ADT/Prelude owned master files and reviewed 2014 module release notes for future testing and

installation.

- Completed assigned ADT/Prelude tasks as an active member of the Hospital Outpatient Department (HOD)

integrated workgroup.

- Actively tested over 30 integrated test scripts that included ADT/Prelude, ASAP, Beacon, Bridges, Cadence,

EpicCare Ambulatory, HIM, OpTime, Radiant, and Resolute.

- Liaison to Training Team, specifically to the Patient Access and ADT Trainers

- Manned Go Live Command Center: responding to requests and Help tickets along with directing priority

request to the appropriate Application teams

- Design and build Radar Dashboards and complex Reporting Workbench reports for Analytics Team and end

users

- Work with Information Management and other stake holders in reporting and analytic activities that rely on

RWB, Radar, and other related Epic functions, including Epic-Crystal integration and Clarity database

reporting.

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- Create and maintain multiple crosswalks between Legacy system and Epic

- One of a few elected to Data Courier Red-level Master files – i.e., EAF, DEP, HDV, etc.

Patient Access Manager at Medical University of South Carolina

2004 - 2012 (8 years)

- Manage staff of 67 including 4 supervisors, 1 financial counselor, and 62 front line registration staff

- Managed all PAS functions including central admissions, emergency admissions, surgical admissions,

pre-registration, benefit verification, financial counseling, and cashiering.

- Coached, mentored, and motivated team members, and influenced them to take positive action and

accountability for their assigned work

- Developed/implemented policies and procedures that guided and supported services; assessed and improved

department performance, and ensured orientation and ongoing education of patient access staff.

- Worked closely with clinical areas on managing the efficiency of patient flow from pre-registration to initial

clinical reception.

Certifications

ADT/Prelude

Epic 2012

Reporting Workbench

Epic 2013

Radar (Cogito)

Epic 2013

CHAM

National Association of Healthcare Access Management (NAHAM) 2006 to 2012

Skills & Expertise

ADT/Prelude Epic Certification (2012, NVT 2014)

Reporting Workbench Epic Certification (2012,

NVT 2014)

Radar Epic Certification (2012, NVT 2014)

Facility Organizational Lead

Hospital Outpatient Department Team Member

Meaningful Use Integrated Workgroup Member

Epic Implementation Methodology

Go-Live Planning/Execution

Data Cutover ADT Lead

Data Courier (Key Master files)

Tested over 30 integrated test scripts

Epic Go-Live Experience

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Microsoft Office Suite

Education

Strayer University

Master of Health Administration, Health/Health Care Administration/Management, 2012 - 2015

South Carolina State University

Bachelor of Science (B.S.), Biology, General

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Lisa Cooper

ADT/Prelude Systems Analyst II & Facility Organization Lead at Medical University of South

Carolina

************@*****.***

Contact Lisa on LinkedIn

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Contact this candidate