LEA-ANNE MARTIN
Professional Summary
Energetic phone operator with strong time management skills.
Multi-line phone operation proficiency Skilled in call centre operations
Ability to work independently Excellent communication skills
Strong team player Excellent attention to detail
Able to follow company procedures Dependable
WORK HISTORY
Appointment setter December 2005 – May 2006
Sears Indoor Clean Air
Responsible for calling existing customers for annual air duct cleaning, as well as cold calling.
Telephone interviewer June 2003 – December 2005
R.I.S. Christie
Computer phone dialing to collect the publics opinion by verbatim, to forward the data back to
the client.
Was very successful in meeting my shift quota.
Base Automotive
May 2002 – May 2003
Main reception duties included, answering all incoming calls, filing, faxing, all
inbound/outbound mail, all couriers, as well as setup boardroom for management meetings.