Michael W. Wilson
**** ***** ****, **** *****, FL 32444 850-***-****
***********@*******.***
SUMMARY
Upbeat and outgoing professional with vast management/staffing experience. Special talent for building relationships
with customers and prospects. Demonstrated ability to recruit, motivate and build cohesive teams. Able to multitask
and make decisions. Flexible to changing priorities.
AREAS OF EXPERTISE
-Experienced in most payroll software -Ability to supervise, motivate and train personnel
-Make sound business and management decisions -Strong planning and organizational skills
-Proficiently create and manage P & L statements -Skilled in staff recruitment
PROFESSIONAL PROFILE
General Management
Review financial statements, sales and activity reports, and other performance data to measure productivity
and goal achievement and to determine areas needing cost reduction and program improvement.
Manage staff, preparing work schedules and assigning specific duties.
Direct and coordinate organization's financial and budget activities to fund operations, maximize investments,
and increase efficiency.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel
processes.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer
demand.
Lending Operations Management
Establish and maintain relationships with individual or business customers or provide assistance with
problems these customers may encounter.
Examine, evaluate, or process loan applications.
Oversee the flow of cash or financial instruments.
Recruit staff members and oversee training programs.
Network within communities to find and attract new business.
Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or
personal loans.
Review collection reports to determine the status of collections and the amounts of outstanding balances.
EMPLOYMENT
Unemployment 2013-2014
Self Employed, Lawn Care 2012-2013
Page 2
Branch Manager, Trojan Labor, Panama City, FL 2010 – 2012
Grew receivables by 20% in first 2 months
Achieved 100% customer retention
Landed key long term customer accounts
Branch Manager, Labor Finders, Bainbridge, GA 2006 – 2010
Grew receivables from $5000 per week to over $150,000 weekly within the first 12 months
Managed collections and reduced them by 80% within the first 12 months
Tripled customer base within first 6 months
General Manager, Aaron Sales & Leasing, Thomasville, GA 2004 – 2006
Opened store and played major role in it becoming operational
Held collections to below 1%
Maintained employee turnovers at 0%
Grew receivables to 20% over projected income within first year
Mortgage Acquisitions Manager, Associates Home Loan of Florida, Tampa, FL 2000 – 2004
Started new acquisitions department
Acquired key long term customers and investors
Grew Acquisitions Department to account for 30% of the companies’ entire income
EDUCATION
Diploma, Vidalia High School, Vidalia, GA
ADDITIONAL INFORMATION
Served 6 years in the United States Army – Honorable Discharge