Customer Service Safety
Resume:
Troy Piercy
*** ****** **, ***** *** NS, B*A *B*
902-***-**** - ***********@*****.***
An occupational, Health and Safety Professional, able to effectively
deliver Behavioral Safety Best Practices, to change safety culture in any
given work environment, with positive and cost saving results. My goal is
to obtain a responsible and challenging position within your company that
will allow me to learn new technologies and skills while utilizing my
previous experiences to improve beyond my abilities and also to effectively
demonstrate my interpersonal communication skills in a professional
environment.
Summary of Qualifications
Practical Loss Control Leadership
o Risk Assessment
o Motivation & Behavior
o Task Analysis
o Team & Personal communication
o Problem Solving
o Managing Troubled Employees
o Incident Recall & Imaging
Loss Prevention
o Completed Planned Inspections
o Conducted performance observations to ensure workforce compliance
o Conducted accident investigations to determine root causes of
incidents
Legal and Ethical Obligations
o Interpreted the OH&S act and regulations to coach, mentor, and monitor
employees to ensure work safety according to legislations
o Used the appropriate federal and provincial regulations to ensure
compliance in the workplace
Introduction to Occupational Health and Safety
o Prevented workplace injury and illness by promoting best practices in
OH&S, wellness and health
o Described the impacts of OH&S incidents on workplace, personal and
organizations
Causes and Effects of Loss
o Recognize and evaluate hazards in a variety of workplace settings to
prevent loss to people, property and environment
o Develop a plan for managing control of loss in a variety of workplace
settings to prevent loss to people, property and environment
o Understand the management of loss control
o Develop a risk management plan
Skills
Transferrable Skills
o Excellent computer skills - Word, Excel, PowerPoint, Outlook, Internet
o Ability to work independently or a part of a team
o Ability to work with a diverse group of people
o Ambitious and open to learning new skills
o Initiative, energy and persistence to get the job done
o Excellent Communications Skills (written and verbal)
o Typing and Data Entry
o Two-way Radio
o Public Speaking
o Ability to Run safety meeting
o Created and able to manage an OHS program
o Created Fire management program
o Supervisory skills
o Safety Management
o Coaching
o Team Building
o Program Development
o Auditing
o Teaching
Certificates and Awards
Practical Loss Control Leadership Certificate
Occupational Health and Safety Certificate
Standard First Aid and CPR level A and A.E.D Certified
o Class 5 Drivers Licence
o WHMIS
o Ergonomics for Everyone
o Transportation of Dangerous Goods
o H2S Alive Certification
o 3M Fit Test Certification
o Nova Scotia Power - Electrical Safety in the Workplace Course
o Nova Scotia Power - General Electrical Safety Course
o Nova Scotia Power - Electrical Safety for Emergency Responders Course
o Fire Prevention and Awareness Certificate
o Hazard Management
o PPE The Basics
o Lockout
o Accident Investigation
o Workplace Inspections
o NSCC Appreciation for Department of Education - Note Taking
o Certificate of Recognition for NSCC - OHS Committee
o Food Safety
o Safety Supervision
o Warehouse Safety
o Crisis Management/Media Relations
Education History
NSCC Marconi Campus, June 2013
Occupational Health and Safety Certificate (Honours)
Conestoga College April 2008
Landscape Establishment
Plant Science
Introduction to Auto Cad
Sydney Academy June 1991
High School Graduation Diploma (Distinction)
Employment History
Cape Breton Island Housing Authority May
2013 - Present
Grounds /landscape worker
The Hudson Bay Co.
August 2013 - May 2014
Sales Support Team/ Customer service
In charge of store signing/ Marketing
Safety Committee Member/Warehouse
Northside Community Guest Home April
2013 - June 2013
Safety Specialist/School Work Term
Jim Sampson Motors Sept 2011 - April 2012
Detailer
Safety Committee Member
Big Al's Aquarium Supercenter
April 2007 - April 2010
Fish room Attendant/Merchandiser
Supervisor, Safety Committee Member
Jacobson Landscaping
May 2005 - March 2007
Use of equipment/Planting bulbs
Landscape Construction/Safety Member
The Bargain Shop
May 2003 - April 2005
Warehouse/Safety Committee Member/Supervisor
Lincoln Construction
Feb 1998 - July 2000
Labourer/Safety Team Member
Site inspection/Supervisor
Volunteer
o Occupational Health & Safety Committee Member Feb 2013 - June 2013
NSCC
o Canadian Blood Services Survivors Campaign Dec 2012
o Fire Prevention Awareness Certificate of Appreciation
o Nova Scotia Skills Competition Certificate of Participation ( Judge )
References
Eric Lefort
NSCC Faculty Instructor
Occupational Health & Safety
1240 Grand Lake rd
Sydney, N.S
Dale Caume
NSCC Faculty Instructor
Communications/Business
1240 Grand Lake rd
Sydney, N.S
Debbie Robertson
Northside Guest Home
Education Coordinator
11 Queen St
North Sydney
Neil MacNeil
Senior Compliance Officer
Nova Scotia Alcohol & Gaming Div
Upper Prince Street Suite 1
Sydney, Nova Scotia
Contact this candidate