Objective and Summary of Credentials:
I am seeking a position that will allow me to utilize my knowledge and
experience in the areas of process engineering, business logistics,
and stakeholder management. I completed my MBA from Virginia Tech in
May 2014. I possess six years of professional consulting experience in
the financial services industry, with the most recent portion of that
experience spent in a supervisory role. I am continuing my
professional education by preparing for the CAPM certification exam.
Education:
Master of Business Administration
May 2014
Virginia Polytechnic Institute and State University
Degree Conferred with Distinction: Magna Cum Laude (GPA 3.73 / 4.00)
Bachelor of Science, Psychology
May 2005
Virginia Polytechnic Institute and State University
Specialized Business Management Skills:
Project Management Operations /
Efficiency Engineering
Lean / Supply Chain Analysis Data Analysis
Financial Planning, Forecasting, Analysis, & Reporting Business
Negotiations / Client Management
Stakeholder Management Brand / Promotional
Marketing
Human Resource Management / Employee Development
Computer Skills:
Microsoft Excel ? PowerPoint ? Word ? Microsoft Project ? Visio ?
Access ? SPSS ? VBA ? Qualtrics
Professional Experience:
Virginia Polytechnic Institute and State University
January 2013 - May 2014
Graduate Teaching Assistant, Pamplin College of Business
. Facilitated classroom and department administration
. Contributed to doctoral research and presentations
. Assisted with exam proctoring and grading
. Acted as liaison between University faculty and student
population
Bank of America Corporation
March 2011 - August 2012
Banking Center Manager II, Bank Officer
. Managed operational processes to ensure employees met
business productivity standards while simultaneously
mitigating controllable risk
. Utilized root cause analysis to manage employee performance
and development
. Oversaw numerous market development projects, exploiting
various project management methodologies
. Analyzed profitability metrics, developing strategies to
address areas requiring improvement
. Involved as lead role in all levels of human resource
management, from interviewing and hiring to disciplinary
actions and termination
Bank of America Corporation
December 2009 - March 2011
Sr. Personal Banker
. Provided coaching feedback to colleagues, using a "360
degree" feedback model, identifying opportunities for
improvement of business operations and productivity levels
. Used various client-facing and outbound business
development strategies to meet acquisition expectations
. Acted in a lead role for marketing campaigns and
initiatives
. Developed and nurtured relationships with partners from
various lines of business, as well as community centers of
influence
. Mentored and trained junior employees on business
acquisition and operational tactics
Wachovia Corporation / Wachovia Securities, LLC
June 2006 - July 2009
Sr. Licensed Financial Specialist
. Analyzed and consulted on comprehensive financial
portfolios, making strategic recommendations to existing
and perspective clients based upon their current assets,
goals and market conditions
. Built, maintained, and leveraged business relationships to
grow client bases in both established and developing
markets
. Inspected for and ensured business operational efficiency
and effectiveness
. Mentored employees at various levels, including assessment
of short and long-term developmental needs
Honors / Recognitions:
Excellence in Business Operations: 2011, 2012
Bank of America Corporation
Published in 2011 "Who's Who among Executives, Professionals and
Entrepreneurs"
Cambridge University Press
Emerging Leader Scholar
Virginia Tech Corps of Cadets
Eagle Scout
Boy Scouts of America
Organizational Affiliations:
Virginia Tech - Pamplin College of Business Technology Committee
Graduate Student Representative
Phi Beta Delta International Honors Society - Gamma Omega Chapter
Member
Project Management Institute - Washington DC Chapter
Member
Virginia Tech Alumni Association - Loudoun County Chapter
Member
National Eagle Scout Association
Member