Technician Manager
Resume:
ELIAS MEDAWAR
ELIAS
613-***-**** ************@*********.**
_
EMPLOYMENT EXPERIENCE
Qualtec Laser Product
Network Specialist and consulting August 2012 To present
• Installing, programming, building, modifying, repairing elements related to
computers
• Desktop Support (Operating Systems and User Profiles
• Installing, cabling, networking and programming different switches from
small to large networks
• Networking in a wired / wireless environment installing antennas in hotels
Manage VPN and Remote Access plus security cameras
• Knowledge of computers systems programming techniques, methods and
practices
Mooney’s Bay Computers
Network Specialist/Administer Nov2007 To Dec2011
• Responsible for supporting all clients and networks, including LAN technologies,
internet, intranet, and Ethernet systems.
• Experience with MS Windows XP/7, MS Windows 2003/2008 Server and Linux
Operating Systems
• Provide day-to-day systems support of server and desktop support for software,
hardware and peripherals
• Manage VPN and Remote Access
• Networking in a wired / wireless environment in Nunavut installing outdoor
antennas
• Manage jobs, back-ups and updates on servers 2003 and 2008
• Active Directory Management
• Experience adding/removing users to the domain on 2008 server
• General server administration – hardware maintenance, updates and patches plus
scan for viruses
Delphi Solutions Corporation
Technician/Installer/Programmer Aug 2004 To Nov2007
• Installation and programming of VOIP system and 6000 servers
and repairing phones systems
1
• Installation and programming of a wide variety of systems, including Mitel,
Nortel, Panasonic, Nec, Toshiba and Avaya.
• Installing, cabling, networking and programming different switches from
small to large networks
• Maintaining client satisfaction by resolving and following-up on complaints
by clients either in person or by phone
• Networking in a wired / wireless environment installing antennas in hotels
Manage VPN and Remote Access
• Knowledge of Enterprise Wireless Technologies
• Experience with MS Exchange 2010, Symantec Backup 6.5
• Worked with Hardware: Dell Servers / Desktops / Laptops; Smart Phones:
Blackberry, Android,and Active Directory, Group Policy, DNS and DHCP
• Worked with Firewalls and Telephony: Nortel Norstar PBX and BCM
Compulite Business Systems Inc.
Printer Specialist/Manager and Computer Technical Support 1999-2004
• Installing, programming, building, modifying, repairing elements related to
computers
• Installing, debugging Office 97 software
• Programming business applications on micro computers through designing,
coding, modifying, debugging, testing and documenting program/software
program
• Installing, repairing and conducting maintenance on various types of
printers on site and in-house, as well as overseeing the development of
printer divisions
• Knowledge of a range of network operations and settings, including Windows
NT and Novell
• Knowledge of computers systems programming techniques, methods and
practices
• Knowledgeable of the capabilities and limitations of a variety of automated
data processing and communications equipments
• Desktop Support (Operating Systems and User Profiles
Qualtec Laser Products
Technician and Sales Associate 1996-1999
2
• Installing, repairing, building and conducting maintenance on different
models of fax machines and printers on-site and in-house
Kerry-O-Industry 1992-
1995
Technician and Operations Manager
• Installing, repairing, building and performing maintenance on Brother
Printers, different models of fax machines and other printer models, both on-
site and in- house, in addition to managing general business operations.
SHL Technology 1991-
1992
Technician
• Installing, repairing and conducting maintenance on Toshiba Notebooks and
laser
Printers
DEMONSTRATED SKILLS AND ABILITIES
• Ability to communicate orally and in writing in English, French and Arabic
• Excellent skills in the transmission of detailed information relating to
programming and documentation practices and problems
• Proven ability to work under pressure on a daily basis
• Flexible and able to adapt to changing work conditions and skills
requirements
• Extensive experience in working independently to accomplish complex tasks
EDUCATION
Herzing Institute of Business and Technology (Ottawa) 1989-1991
Technical Special Diploma Electronic and Computer Skills
CERTIFICATION
CERTIFICATION
Mitel Panasonic Windows 2000
Nortel Nec File and Print Servers
3
Language:
English, French and Arabic
Security Clearance Level: Enhanced Reliability
4
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