Customer Service Machine Operator

Dylan Oates

Cleveland, OH

*********@*****.*** - 216-***-****

Seeking a I.T. position with an organization where I will be able to make use of my ability to maximize

the company's profits.

WORK EXPERIENCE

Die Castor

General Die Casting - Pennisula, Oh - January 2014 to May 2014

Responsibilities

Safely manufactured quality parts using molten metal under high pressure with a die cast molding press and

checked for imperfections and defects, also trimmed excess material to be recycled for use again

Environmental Services

Touchpoint Support Services - Indianapolis, IN - October 2012 to February 2013

Performed basic maintenance of patient rooms/offices/bathrooms with care using various cleaning solutions

while adhering to various procedures to sanitize rooms in a large hospital setting

Computer Technician/General labor

Great Eastern Metals - Cleveland, OH - June 2010 to December 2011

Build and configured new hardware, installing and updating software packages with basic hand tools.

Performed laptop hardware troubleshooting & repair. •Scrap old computers for parts and to refurbish old

desktops and laptops

Warehouse Clerk/Delivery

Premier Medical Supply - Warrensville, OH - July 2007 to September 2008

Delivered supplies to clients and medical facilities, Performed shipping and receiving duties and weekly

inventory reports of supplies and product on hand

Machine Operator

Red Envelope - Lockbourne, OH - October 2005 to May 2007

Engraved various items using assorted dies and setting. Followed instructions to ensure proper cut, font and

style, also performed preventive maintenance and cleaning of machinery and work area.

Stocking/Receiving Clerk

Tops Supermarket - Cleveland, OH - March 2003 to January 2006

Stocked shelves with products daily. Unloaded trucks and placed product in staging area to be stocked Took

daily inventory to help make request for more product to be ordered.

Machine Operator

Freeway - Garfield Hts, OH - October 1995 to July 1997

Made pressure fitting hoses, washers, bolts and nuts used various punch press machines crimping tools basic

hand tools tape measures also cleaned area before leaving work

EDUCATION

Certificate in CompTIA A+

Kaplan Career Institute - Cleveland, OH

2013 to 2014

Associate of Applied Science in Networking Technology

Bryant and Stratton College Cleveland - Cleveland, OH

2012

ADDITIONAL INFORMATION

Over 20 yrs total experience in shipping & receiving clerk capacity, Comprehensive knowledge of inventory

control and warehouse operations, In-depth knowledge of processing shipments by means of database

Able to answer phones, check in drivers and order follow up, Thorough understanding of operating pallet

jacks, plastic molding injection, basic machine operations, and miscellaneous power equipment, Knowledge

of utilizing the Fed-Ex and Ups systems, Expert user of MS Word & Excel, Proven record of providing excellent

customer service, Good written and verbal communication skills.

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