Customer Service Sales

***** ***** **** * ***** 574-***-****

Goshen, IN 46528 **********@****.***

Timothy D. Vaughn

Qualification Summery

Sales Professional for 20 + years, proven success from being trustworthy, honest and a commitment to a superior customer

service, The ability to communicate confidence and poise with individuals at all levels. Able to multi-task effectively and overcome

any challenges I might have in front of me.

My capabilities include but not limited to:

Excellent communications skills

Successful at generating new business

Demonstrated strong relationship with Clients

Experience with negotiating and value selling

Recognizing problems and Troubleshooting

Strong presentational skills

Motivating and Coaching skills

Contract negotiations

Experience

2009-2014 Sales Consulting

Increase revenue and profitability across existing customer base

Identified new prospects for client services here in the Mid-west

Updated all contact and contract information as collected

Determined the needs of the customer and represented their interests

Managing and updating clients and data information

Closed and created cash flow for clients

1990-2009,Securus Technology

(Securus is a communications software company serving Local, County, State, and Federal Law enforcement agency’s)

Created over $65 Million in revenue per year.

Increased new business by 100% in each territory.

Decreased cost and increased cash flow for each location I served.

As an Account Executive for Securus, I served 16 states in my territory. Successful closing over 150% of quota each year

Responsible of Sales, plus Manage Service and Maintenance for 250 + accounts.

Maintenance and Service Technician for 10 years, served 4 states as a service and install technician, plus network design for 100 +

correctional facilities

Service and Maintenance Technician: servicing of 80 correctional facilities, plus upgrading and installation of all new sites.

Created number of product developments solutions that changed the market place for communications,

Trouble shooting and solving issues at hand, with service or sales

Education

• 2001-2011:Numerous sales training over the years, in solution sale, management training

2. 1990-2001: Numerous technical training and seminars including; networking, networking design, engineering design, system design.

1985 -1990: Ivy-tech Union Carpenter, Graduated

1985: Goshen High School, Graduated

Added interest

Coaching Soccer for 2nd grade and 4/5 grade girls with Middlebury soccer league

Working with 5 Star program to help students with raising their grades, and life issues at hand

Working on older cars and remolding of older homes.

Contact this candidate