Customer Service High School
Resume:
Johnathan E. Rivera
Bronx, NY 10462
**********@*****.***
EXPERIENCE:
Universal Protection Service 09/13 - Present
Professional Security Officer
• Responsible for providing security at JP Morgan Chase
• Loitering prevention in ATM Branch
• Execute security services as outlined in site-specific Post orders and directed by Security Management
• Observe and report suspicious activities and persons
• Enforce rules, regulations, policies, procedures, and respond to emergency situations requiring security
assistance
• Meet and greet clients; Customer Service
Parkchester South Condominiums 08/09-06/13
Porter
• Performed timely and excellent execution of daily building maintenance tasks throughout the complex.
• Cleaned and sanitized buildings; removed graffiti and maintained upkeep of general esthetics of exterior
grounds; cut and transported residential waste
• Reported tenant issues to supervisor and direct department in a timely manner ensuring great
Tenant/management relations
• Handled related duties as needed or assigned
United Parcel Service 09/07-07/09
Package Handler - Twilight
• Properly executed UPS package handling methods
• Unloaded packages into or out of UPS vehicles including trailers or package cars in a warehouse environment
• Bagged small parcels; moved bulk pieces; sorted out air packages
Mister Sports 06/07-04/08
Sales Associate
• Greeted customers and assisted with sales decisions
• Responsible for stocking merchandise
• Ensured environment was clean and safe
DYCD Summer Youth Employment 06/05-08/05
Camp Counselor
• Guided children in day camp, swimming, hiking and other outdoor pursuits
• Created/supervised daily camp activities and developed/coordinated recreational plans
• Assisted with organization, supervision and monitoring of trips, planed and scheduled group activities,
provided emotional support, greeted new campers and explained all the rules of the camp.
• Enforced safety rules in the camp and knew where campers were at all times.
• Responsible for the health and safety of campers, and lead them in fire drills and emergency procedures.
• Provided peer mentoring.
New York City Council, Annabel Palma 2005 Campaign
Outreach Intern/Volunteer Assistant
• General office duties
• Assisted in fundraising, communications, and campaign operations.
• Research and database management
• Organizing and staffing campaign events
• Candidate call time preparation
EDUCATION:
John Jay College of Criminal Justice 08/07 – Present
• Major: Criminal Justice
Wings Academy High School 09/03 - 06/07
• High School Regents Diploma
RELATED SKILLS:
• Recently enlisted in the U.S. Army National Guard MOS is 31b -Military Police
• Licensed NYS security guard, 8 and 16 hour on job training
• Metal Detection/Loss Prevention Certification
• CPR certified
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