Customer Service High School

***** **** ****** ******* ** *****

832-***-**** ( ******.******@*****.***

Jennifer mc cray

objective

As a team player, with strong communication skills, I would be an asset

to any company who desires to incorporate my knowledge and skills, to

their establishment and team to enhance the company as a whole with

goals of increasing company revenue while building customer confidence

and lasting relationships.

Career Highlights

Quick books & Outlook Experience

Over 8 years customer service and money handling experience

strong leadership and excellent communication skills

Over 8 years of customer relations

Over 5 years of payment posting and account maintenance

Extensive experience in office support

Knowledgeable in Microsoft applications (Word, PowerPoint, & Excel)

Account receivable/Account Payable

Reconciliation

Work of experience

Freeway Insurance 08/ 2011-

12/2011

Insurance Agent Houston, TX

. Answering Phones, Receiving Payments, bookkeeping, excessive

paperwork, Filing, Faxing, Closeouts, Bank Deposits, Customer Service,

email

CMS America 02/2005- 04/2010

Manager Houston, TX

. Answering phones, receiving payments, making appointments, customer

service, excessive paperwork, closeouts,

bookkeeping, filing, faxing, Microsoft work

Anna Linens 06/2011-08/2011

Cashier Houston, TX

. Answering phones, cashier, assisting customers, stock room, inventory

reconciliation

Avis Rent A Car 04/ 2008-07/2008

Customer Service Rep.

Houston, TX

. Answering phones, making reservations, Customer pickup and drop off,

processing rental agreements for rental vehicles, bookkeeping, filing,

faxing, closeouts, ordering cars to fulfill inventory.

Budget Rent A Car Apr 2005-Aug 2007

Customer Service Rep.

Houston, TX

. Answering phones, filing, faxing, making reservation, Customer drop

off and pick up, completing rental vehicle agreements, assisting

customers needs

Education

Sanford Brown College Still Attending

BS- Pharmacy Houston, TX

Gulf gate Institute 11/2009

[Certificate/Technology assistant] Houston, TX

Baptist High School 06/2003

Diploma Houston, TX

LANGUAGES

Bilingual

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