Office Staff Technician

Darrick Bonner

Email: *************@*****.*** ***3 Rosedale

713-***-**** Houston, TX 77004

PROFILE

• Detail-oriented experience as a computer support staff, computer technician, and worked with a server

• Operated a wide range of platforms, software, applications, and local and wide area networking

• Capable of explaining complex software and software issues in easy to understand terms

• Team oriented individual

PROFESSIONAL EXPERIENCE

Peak Systems, Houston,TX 05/2014 - Current

Computer Technician

• Worked alongside Tech leads on projects that migrated Windows XP to Windows 7

• Prepared individual sites with the proper equipment

• Captured and transferred images of workstations

• Upgraded workstations to Windows 7 using a USB drive

• Installed hardware memory

Academic Enrichment at Prairie View A&M University 10/2010 – 05/2011

Computer Systems Technician, Computer Lab Assistant

• Oversaw a computer lab and kept a sanitary and clean environment

• Set up Desktops and install basic software on computers for office staff and student use

• Connected teachers and students computer to designated Wi-Fi network

• Removed viruses, corrupted data, malware, etc., from computers

• Performed other duties as assigned by supervisors

INTERNSHIPS

Houston Center for Literacy, Houston, TX Summer 2013

Technology Intern

• Provided computer help desk support with end-users.

• Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment

inventory lists.

Educational Opportunity Center at Texas Southern University, Houston, TX Summer 2010

Technology Intern

• Performed basic data entry, scanned and edited documents then placed in company’s server database

• Set up Desktops and install basic software on computers for office staff

• Answered telephones and delivered and picked up documents across campus

OTHER EXPERIENCE

Houston Tennis Association, Houston, TX Summer 2007

Youth Assistant Tennis Instructor

• Helped tennis instructor in teaching of camps and clinics

• Oversaw all the facilities and organized equipment regularly and reported unsafe conditions and equipment to the instructor

• Simplified all tennis facility rules, policies and regulations to youth and Ensured safe play conditions

EDUCATION

Spring 2014

Prairie View A&M University, Prairie View, TX

Bachelor of Business Administration in Management Information Systems

COMMUNITY ACTIVITIES

• Association of Information Technology Professionals member

o Honorable Mention in the Security Analysis Contest at the 2013 AITP Region 3student conference

• PVAMU Tennis Club member.

• Association of Information Technology Professionals member

• Usher at Good Hope Missionary Baptist Church Houston, TX

• Amateur photographer

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