Quality High School

Jesse Jourdan ***** Garrison Lane, Southgate, MI *8195

************@*****.*** • Cellular 1-734-***-**** • Home 1-734-***-****

Quality Supervisor

Summary

Quality Supervisor

Quality Supervisor skilled at meeting customer’s expectations and demands. Work history reflects strong

leadership, a consistent track record of successful team management. Key strengths include:

- People Management - Customers Relations - Quality Planning

Experience

Trenton Forging,Trenton Mi.

Quality Technician October 9, 2013 to July 18, 2014

Monitor all processing, performing quality related documentation and providing support to production to

assure products meet or exceed the customer’s expectations for quality by performing the following

duties:

• Check first piece signoff daily with Faro Arm, Height gauge, Micrometer and Calipers.

• Responsible for documentation and communication to hourly employees.

• Provide feedback to employees to increase quality awareness.

• Instruct and assist employees in addressing quality problems that occur with processing.

• Oversee calibration of test equipment.

Flatrock Metal, Flat rock Mi.

Quality Supervisor October 13, 2000 to January 7, 2013

Quality Technician October 1, 1995 to October 13, 2000

Material Handler July 15, 1991 to October 1, 1995

Monitor all processing, performing quality related documentation and providing support to production to

assure products meet or exceed the customer’s expectations for quality by performing the following

duties:

• Be the lead manager for quality planning, including PPAP, FMEA and Control Plans.

• Customer visits to support company’s quality objectives and provide performance feedback.

• Leader of annual quality/ SPC training.

• Responsible for documentation and communication of customers dispositions.

• Responsible for daily incoming quality paperwork and first part signoffs.

• Participate in Internal Audits.

• Provide feedback to employees to increase quality awareness. Lead plant meetings discussions.

• Instruct and assist employees in addressing quality problems that occur with processing.

• Lead efforts in corrective actions and continuous improvement.

• Oversee calibration of test equipment.

• Supported and assisted in the implementation and adherence to ISO 9001:2008 commitment,

including all applicable policies, procedures, and work instructions.

Education and Training

St. Hedwig's High School, Detroit MI 1983

High school diploma.

Skills

• Supervisor training.

• Statistical Process Control Training.

• Proficient in Microsoft Excel and Microsoft Word.

Training

Quality Systems Documentation

Measurement Systems Assessment (Gage R&R)

Leadership: Beyond Management

Creative Problem Solving

Principles & Practices of Supervision I and II.

7 Habits of Highly Effective People.

Gage Calibration and Advance Metrology.

Short Run SPC.

Introduction to Microsoft Excel and Word.

Statistical Process Control I.

Supervisor Training on Drugs and Alcohol Abuse.

Contact this candidate