High School Office

[Phone number]•[E-mail address]

[Your Name]

* ******* ***, ***** *******, CT 06074•860-***-****•***********@*****.***

Matt Hall

PROFESSIONAL SUMMARY

Innovative Computer Technician with one year in computer maintenance and repair. Advanced

knowledge of all Windows operating systems, as well as extensive experience with Microsoft and

Apple computers.

SKILLS

Excellent problem-solving CISCO router management

abilities Highly skilled in installing,

System upgrades repairing and troubleshooting

computer hardware and

Data backup and retrieval

peripherals

Expert user of Microsoft Office

Working knowledge of

Applications (Word, Excel,

networking devices and

PowerPoint, and Access)

printers

Demonstrated expertise in

Microsoft Windows XP, Vista, 7

and 8

WORK HISTORY

February 2013 to May 2014

Genex Turbine Technologies East Windsor, CT

IT Support Specialist

Set up and configured hardware and software on company equipment.

Maintained accurate hardware and software inventories.

Restored data, operating systems, files, documents and drivers.

Resolved computer hardware and software, printing, installation, word processing, email

and operating systems issues.

Resolved virus and malware issues with a 100% success rate.

Built and repaired Windows operating based computers

EDUCATION

2013

Tolland High School Tolland, CT

High School Diploma

ACCOMPLISHMENTS

Process Improvement

Collaborated with the engineering department to ensure smooth work flow and efficient

organization operations.

Reduced the incidence of viruses by 100% by implementing an office-wide virus and

malware protection system.

Cut costs by negotiating with vendors to obtain supplies, services and equipment at

lower rates.

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