Customer Service Manager
Resume:
Chambersburg, PA *****
*****.*.****@*****.***
OBJECTIVE
Seeking a career opportunity that will allow me to use my educational background, customer service skills and passion for
working with people.
EDUCATION
Shippensburg University of Pennsylvania
Shippensburg, PA
Graduated: December 2013
Major: Psychology
GPA(major): 2.727/4.000
RELEVANT COURSEWORK
Person to Person Interaction
Crisis Intervention
Industrial Psychology
WORK EXPERIENCE
Ruby Tuesday
Chambersburg, PA
Waitress/Bartender
October 2009 - Present
• Provide exceptional service to sit-down customers and bar patrons
• Complete assigned cleaning task daily
• Communicate with guests to make them feel welcome during their dinning experience
Roxbury Treatment Center
Shippensburg, PA
Mental Health Tech
March 2014 – May 2014
• Create a safe and therapeutic environment for patients
• Assist in activities of daily living
• Managed groups on life skills and emotional awareness twice a day to give patients an outlet to discuss issues
and fears
Moe’s Southwest Grill
Chambersburg, PA & Hagerstown, MD
Manager
August 2007 - March 2010
• As a manager I dealt with customers to make sure they were happy, opened and closed the store, made the
schedule, and counted the drawer and made the deposit for the next morning.
• Supervised the other staff to communicate responsibilities ordered from the owner to have the store run
smoothly
• Food prep, cleaning, making food for customers
REFERENCES
All references will be furnished upon request.
Contact this candidate