Customer Service High School

Alejandro Benitez

**** ******** ***** ******, ** 75115 972-***-**** *********.*******@****.***.***

Objective

A position in which my skills can be utilized while allowing room for growth.

Skills Profile

- Bilingual in Spanish

- Knowledge of and experience with computers

- Excellent communication skills

- Experience in accounts receivable

- Great customer-relations background

Employment History

Cottonwood Financial- Assistant Store Manager

2014- current

Desoto, TX

- Provide an welcoming environment for customers

- Take information for loan application

- Review information and check for fraud or altercations

- Make phone calls to existing customers

- Answer phone calls

- File customer folders

- Review daily numbers of store’s performance

- Explain the loan documents to customers

Prosperity Bank – Teller

2013 2014

Cedar Hill, TX

- Represents the bank in a courteous and professional manner

- Receives and processes deposits

- Receives and processes loan payments

- Cashes checks and other negotiable instruments for clients

- Examines documents for endorsements and negotiability

- Processes transfers between accounts

- Sells traveler’s checks, official checks, and money orders

- Processes credit card cash advances

First Convenience Bank - Teller

2012 2013

Duncanville, TX

- Front-line customer service

- Process customer transactions

- Recommend that existing customers open additional accounts

- Proactively recommend noncustomers establish accounts

- Assist business customers by exchanging bills for coin

- Balance the cash drawer each day

Target - Team Member

2010 2012

Cedar Hill, TX

- Trained in three departments as follows Deli, Meat, and Starbucks.

- Customer care service to ensure the guest is satisfied

- Successfully complete all jobs by time requested

- Stock and organize products for quality insurance

- Maintain a clean work environment

- Assisting customers with sales and inquires

Hutchins County Soccer League - Assistant Manager

2007 2013

Hutchins, TX

- Validate player’s information to verify everything is correct.

- Suggested new organized system which decreased time to find necessary paper work.

- Maintain records of finance to monitor cash flow.

- Produce and verify IDs for players

- Record players of statues if they are penalized in the games

Activities

- President of Business Professionals of America – Senior Year of High School

- Volunteered at Children’s Miracle Hospital – 40hrs volunteered work

- Apatizingan City Mexican Charity Donator

Education

2014

High School Diploma

DeSoto High School, DeSoto, TX

Bachelors Degree of Arts in English

University of North Texas at Arlington, Arlington, TX

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