Customer Service Manager

Jonas Doyle, Jr.

**** ******* ******** ***** ( Fairburn, GA 30213

( Mobile: 678-***-**** ( Email: **********@*******.***

Profile

Experienced Manager with proven ability to effectively lead, coach,

motivate, and build strong working relationships. 10+ years of front-line

manufacturing experience and 2 years of project management experience

resulting in extensive knowledge of continuous improvement & quality

assurance concepts & methods, strong interpersonal, teamwork and

communication skills and keen planning skills to achieve maximum

productivity.

Professional Experience

Teacher Assistant

August 2011 - May 2013 Richmond

County Board of Education

Augusta, GA

As an entry-level teacher, I aimed to learn new and old strategies of

teaching, explore and share my knowledge between students and other

teaching staff. I utilize my lively and energetic attitude to teaching

student with great enthusiasm.

. Successfully completed the Teachers training course from Georgia Teaching

Fellows in 2011

. Directed students in completing the curriculum for their end term

examinations.

. Worked collaboratively with other teachers and professionals to create

effective lessons that met needs and abilities of all students.

Project Manager

May 2007 - August 2010

Forest Park Fieldstone of GA, Inc

Forest Park, GA

Recruited by President to manage company projects, operations budget, and

general accounting functions. Successfully implemented accounting and

project management systems, operations budget and policies and procedures

that resulted in increased profit margins by 31% year 1, 41% year 2, and

47% year 3.

. Developed and implemented a profit margin improving operations budget by

utilizing an efficient financial tracking system and effective accounting

software.

. Assisted President with bid solicitation, new business development and

company marketing and promoting.

. Efficiently managed projects budget and coordinated, delegated, and

scheduled labor, materials, and time to minimize waste, increase

productivity and ensure that objectives were accomplished in accordance

with outlined priorities.

Assistant Plant Manager

March 2003 - May 2007

Multi-Plastics, Inc.

Peachtree City, GA

Hired to assist Plant Manager with day-to-day operations. Quickly grasped

operational procedures and processes resulting in ability to relieve Plant

Manger of many responsibilities. Recognized for implementing strategic

employee development program that decrease employee turnover.

. Instilled vision within team members to create synergy resulting in

increase in employee morale

. Met and exceeded production expectations while maintaining safety and

customer service integrity through total quality management.

. Cultivated a renewed spirit of negotiation and cooperation with all

vendors, suppliers and customers by dramatically improving on-time

deliveries and product quality

Education

DeVry University, Atlanta, GA

Bachelor of Science, Accounting, Jun 2014

Georgia Southern University, Statesboro, GA

Bachelor of Science, Manufacturing, Dec 2002

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