Customer Service Representative

832-***-**** • **********@*****.***

Jessica Maxwell

***** ******* **. #**, *******, TX • 832-***-**** • **********@*****.***

Jessica Lea Maxwell

Objective

I am currently looking for a full time position in an environment that offers a greater challenge, increased

benefits for my family, and the opportunity to help the company advance efficiently and productively.

Experience

March’13 – Feb’14

WARREN Business Services Houston, TX

Office Coordinator

• Main responsibility: answer the phones, greet visitors and perform various administrative functions in

support of the Account Managers, Brokers and Human Resources.

Nov. ’11 – March ‘13

Clog Outlet/Sanita Footwear, LLC Houston, TX

Customer Service Representative

• Contact person for Sale Representative and accounts holders for the Midwest, Rockies and Pacific

Northwest. Received new orders by incoming calls and faxes to be entered into Navision. Provided

information on cost, inventory and tracking information on a daily basis. Reviewed new account

paperwork for new accounts. Generated Return Authorization requests for overstock or defective stock.

Assisted other departments in various tasks when needed.

Oct. ’10 – June ‘11

Realty Kings Properties Houston, TX

Transaction Coordinator

• Independently performed a wide variety of complex clerical and administrative duties. Managed all

transactions, from contract to close, through utilization of file systems and various programs.

Coordinated and scheduled appointments for buyers/sellers/agents.

March ’08 – March ‘09

Dashiell, LLC Houston, TX

Administrative Assistant

• Provided clerical support services to an assigned team. Accurately performed assigned tasks with

minimal supervision. Travel arrangements. Prepared bill of material. Expense reports. Change orders.

Covered Reception area during lunch hours.

832-***-**** • **********@*****.***

Jessica Maxwell

Dec. ’06 – March ’08 Kinetic Concepts, INC San Antonio, TX

Claims Specialist II

Qualified orders on shipment pending for placement authorization payer. Coordinate

•

all paperwork required for shipping of product and billing of claims. Releases orders

for delivery and claims for billing.

Education

March ’14 – current

College of Health Care Professions Houston, TX

AAS – 2016

Medical Diagnostic Sonography

Sept. ’92 – May’96 Marfa High School Marfa, TX

Diploma

References

References are available on request.

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