Sales Representative Customer Service

Brady A. Young

**** ********* **. *** *** Indianapolis, IN 46237

765-***-**** (c) *****.*********@*****.***

PROFILE

Highly motivated and driven individual, well developed leadership skills, energetic, confident and dependable in any area. Dedicated worker, great at

multi tasking.

EDUCATION

B.A. Rhetoric May 2012

Minor: Economics/Business Sequence

Wabash College, Crawfordsville, IN

EXPERIENCE

Member Sales Representative 2014 Present

Angie’s List, Indianapolis, IN

• Receive calls from members and prospective members daily

• For members, I act as a customer service representative and assist in account issues and company searches. For prospective members, I describe

how a membership works and sell them on how we can help them. I then sign them up and walk through how to use the website

• After first month, sold above 55% of my sales calls and received monthly bonus by hitting QA requirements and productivity

Sales Representative 2012 2013

Cintas Corporation, Muncie, IN

• Part of two man sales team that worked together and independently to cover territory of over 50+ zip codes in eastern IN and parts of OH

• Added approximately 35+ new customers while adding business to current customers

• Made approximately 150 200 phone calls a week to prospective and current customers to set up sales meetings as well as 20 40 “cold calls” to

prospective customers while in the field

• Rode along with Sales Service Representatives 1 2 times a week to meet with current customers and get news of new products and services to

them

Peer Career Advisor 2010 2012

Wabash College, Crawfordsville, IN

• Work with fellow peer career advisors to assist Wabash students and alumni with resumes, cover letters, and job and internship searches; as well

as create and set up events on campus to help raise awareness to the tools that we have to help

• Effectively market on campus events via social media platforms in order to gain attendance to events

• Scripted and shot short promotional videos for Career Services to increase awareness of Career Services

Football Coaches Assistant 2008 2010

Wabash College, Crawfordsville, IN

• Transferred football statistics, recruiting information, and other data into Microsoft Word, Excel, and PowerPoint

• Called recruits and discussed reasons why they should make Wabash their college choice, and set up campus visits

• Helped organize and set up for the major recruiting weekend that housed 40 recruits by confirming visits and pairing players with recruits

• Compiled post game passing statistics for individual games and season totals

Owner Assistant Summer 2008

Controlled Climate Storage, Muncie, IN

• Took care of landscaping duties and upkeep of the property, repainted inside of building floors for more of an appealing look

• Leased storage units to 4 new attendants; copied and filed receipts and transactions

INTERNSHIP

Logistic Salesman/Internet Freight Coordinator Summer 2011

Martori Farms, Denver, CO

• Part of five man team that negotiated contracts and moved over $300,000 of produce freight in two months of internship

• Created and compiled an e mail list of 500+ prospective truck drivers/owners; was in charge of communication with these drivers/ owners

Called/e mailed new prospective drivers/owners to set up with company for future business related work

• Negotiated contracts with drivers depending on distance of trip, type of produce and type of truck used

Event Planning & Project Manager Summer 2010

Wabash College, Crawfordsville, IN

• Organized 5th Annual Wabash Community Fair with two other interns by marketing event to community by placing posters throughout

community; meeting with over 100 individual businesses and organizations resulting in the participation of approximately 86 local businesses

and organizations

• Advertised event to students and faculty through campus wide posters and emails resulting in an attendance of over 500 people

• Scripted and participated in two promotional videos for Career Services’ Facebook and LinkedIn pages

• Created t shirt design for new Career Service t shirts for students

PROFESSIONAL DEVELOPMENT

Involvement

Wide Receiver, Wabash College football team, 2008 & 2011 NCAC Conference Champions 2007 2011

• Four Year Letterman

• Selected John Dirksing Freshman Player of the Year by teammates

• Selected by fellow freshman teammates as only freshman member of the Unity Council for the football team

Volunteer

• Muscular Dystrophy Association camp counselor; Habitat for Humanity; Mission Trip to Botswana where 14 fellow teammates and I put on

sports camps for different villages, schools and prisons; Delta basketball and football camp coach; trips to Riley and the boys and girls club

with teammates; Read to Elementary School Kids ever Friday of home games.

Computer/Technical Skill: Microsoft Excel and PowerPoint

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