Customer Service Representative
Resume:
OBJECTIVE
Continue to provide the highest level of customer service while exceeding both
the employer and customers expectations.
WORK EXPERIENCE
Collection Representative
February 2012 - present
Macy's Credit and Customer Services, Inc. Bridgeton, Missouri
Other/Not Classified
Shift Supervisor
March 2008 - January 2012
Wright Carpet Cleaning and Sales Saint Louis, Missouri
Business Services - Other
Working at local companies cleaning the facilty after businness hours.
Inventory control,Scheduling employees for peek hours of operation Managing
staff both at the store and in the field to ensure quality.
Technical Support Specialist
November 2005 - February 2008
Convergys Hazelwood, Missouri
Other/Not Classified
Working for Comcast Cable Company in their technical support department.
Handling inbound calls for Comcast High speed internet customers when their
having problems with basic setup or, are expieriencing trouble getting on the
web.
Customer Service Representative
May 2003 - October 2005
MCI Worldcom Communications, Inc. Weldon Spring, Missouri
Other/Not Classified
Working in MCI collections department.
Handiling inbound and outbound calls at a high call volume. Assisting customers
with any concerns they may have while attempting to collect any current or past
due balance on their account.
EDUCATION
Some College Coursework Completed, B.A. Construction Management,
September 2006
Itt Technical Institute Earth City, Missouri
High School or equivalent, General Studies,
September 1999 - May 2003
Hazelwood East High Saint Louis, Missouri
LANGUAGES
Englis Beginne
h r
Contact this candidate